Digital Container Shipping Association (DCSA)

UX/UI Designer – B2B Platforms

Digital Container Shipping Association (DCSA)

full-time

Posted on:

Location Type: Hybrid

Location: Amsterdam • Netherlands

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About the role

  • Deeply understand how users interact with our platforms by engaging directly with users and other relevant ecosystem participants.
  • Conduct and lead user research, interviews, usability testing, and observation to uncover user needs, pain points, and mental models.
  • Translate insights into strong interaction design: user journeys, workflows, information architecture, and interaction patterns.
  • Design and iterate on wireframes, flows, prototypes, and final UI for desktop- and laptop-based B2B products.
  • Collaborate closely with Product Managers to shape product discovery and define what should be built, not just how it looks.
  • Partner with Engineers to ensure designs are feasible, well understood, and correctly implemented.
  • Contribute to and evolve shared design principles, patterns, and standards across DCSA products.
  • Clearly articulate design decisions, trade-offs, and rationale to stakeholders.
  • Continuously refine designs based on feedback, data, and real-world usage.

Requirements

  • Proven experience (5-8 years) as a UX/UI Designer or Product Designer working on B2B platforms or enterprise software.
  • Strong interest in user behaviour, interaction, and workflows, not just visual design.
  • Hands-on experience conducting user research and usability testing, ideally with professional users.
  • A portfolio that demonstrates:
  • - complex flows and interactions,
  • - desktop or web-based products,
  • - clear reasoning behind design decisions.
  • Proficiency with modern design and prototyping tools (e.g. Figma).
  • Comfort working in ambiguity and shaping solutions together with Product and Engineering.
  • Strong communication skills and confidence engaging directly with users and stakeholders.
Benefits
  • Once-in-a-lifetime opportunity to be part of shaping a global industry.
  • A competitive salary.
  • Yearly budget for personal development.
  • Travel allowance.
  • Annual bonus.
  • Work-from-home flexibility plus a convenient office in Amsterdam Zuid-as.
  • 30 vacation days (excluding public holidays).
  • Company-paid collective accident and disability insurance.
  • Unlimited access to OpenUp (well-being platform).
  • Ability to participate in in the DCSA personel fund.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
user researchusability testinginteraction designuser journeysworkflowsinformation architecturewireframesprototypesB2B productsenterprise software
Soft skills
communication skillscollaborationproblem-solvingadaptabilitystakeholder engagementdesign rationalefeedback incorporationuser engagementcritical thinkingcreativity