Digital Consultants LLC

Administration

• Support the Tier 1 Help Desk for US Army North
• Primary escalation engineer for VMware, ESXI and vSphere issues
• Experience with VMWare STIGS in a DOD environment
• Configuration of Certificate based logons (CAC)
• Install and configure new applications including web servers, OS, and infrastructure components
• Work on desktop deployments, imaging, troubleshooting and account creations
• Create and manage data backup on external hard drives
• Develop recovery programs for natural or man-made disasters
• Improve server performance by tracking and solving user issues
• Assist with restorations, application installation, testing, Tier 2 and Tier 3 support
• Analyze and fix performance issues related to networking and OS and provide application upgrades
• Configuration management, monitoring, and maintenance of all hosted servers
• Provide technical solutions to difficult problems
• Support surge requirements of 24/7 during key exercises or real-world events

Virtualization Administrator

General

• Lead support services tasks for system maintenance and enhancement to include: Program and project management
• Full software development lifecycle (SDLC) support
• System maintenance and sustainment
• System architecture and design
• Configuration management
• Agile Scrum project execution
• Change Control Board (CCB) management
• Deployment and release management
• Testing and quality assurance
• Help desk and end-user support
• User training and technical documentation
• Metrics collection and performance reporting
• Data management and migration from legacy systems
• Platform modernization and enhancement recommendations
• Cybersecurity compliance and governance
• Accessibility compliance (Section 508)
• Microsoft 365 / SharePoint Online / Power Platform administration
• Power Apps, Power Automate, and Power BI support
• Cloud-hosted environment support within Navy Flank Speed (NFS) M365
• Other duties include: Management of change requests
• Management of data migration
• Coordination of end-user training

Lead Technology Specialist

Software Engineer

• Provide technical services in developing custom workflows and Application Programming Interfaces (APIs) within SharePoint to accommodate service requests from SharePoint customers.
• Troubleshoot and debug applications and application components.
• Collaborate with cross-functional teams and clients to define, design and deploy applications and enhancements that meet the needs of the company, its clients, and end users.
• Configure a design that satisfies business requirements and desired specifications, including performance and security requirements.
• Research, evaluate and implement new technology to optimize application efficiency, reliability and usability.
• Maintain records to document technical and functional developments and revisions as well as document libraries and site collections.

Junior SharePoint Developer

• Provide expert technical services in developing custom workflows and APIs in SharePoint Online to meet advanced customer service requests and enterprise requirements
• Develop new SharePoint solutions and support legacy and strategic systems across multiple SharePoint and content management projects
• Design, develop, and deploy advanced automation solutions using Power Platform (PowerApps, Power Automate, PowerBI)
• Implement and maintain publishing sites, custom applications, templates, branding, master pages, page layouts, and client-side rendering components
• Architect, design, and enhance collaboration solutions based on SharePoint Online, Dataverse, Microsoft SQL Server, and Microsoft 365 integration services
• Manage all phases of the content lifecycle, including authoring, design, publishing, governance, metadata, and term store management
• Implement records management and sensitive information protection solutions in SharePoint Online
• Troubleshoot, debug, and resolve complex SharePoint Online and Microsoft 365 platform issues
• Collaborate with cross-functional teams and government stakeholders to define technical requirements and deliver scalable, secure solutions
• Provide Tier 2 expert SharePoint administration support and contribute to change/configuration management processes
• Design and deploy provisioning governance tools, auditing capabilities, and site owner consoles
• Maintain documentation for all custom development, configuration, and architectural design in accordance with DOI standards.

Virtualization Administrator

Lead Technology Specialist

Junior SharePoint Developer

SharePoint Developer – SME