Digitail

Onboarding Specialist

• Collaborate with sales to gather client requirements
• Conduct discovery sessions to understand workflows and needs
• Configure software to client specifications
• Lead onboarding and training
• Assist with data migration
• Troubleshoot technical issues during implementation
• Conduct regular client check-ins
• Relay client feedback to product and engineering
• Partner with CSM to ensure smooth transitions between sales, onboarding, and success

Onboarding Specialist, French Bilingual