Digistore24 USA

Account Manager

Digistore24 USA

full-time

Posted on:

Location Type: Remote

Location: Anywhere in Europe

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About the role

  • You manage your own dedicated portfolio of clients and proactively take care of your customers.
  • After a thorough onboarding, you will become a specialist in online marketing and software applications.
  • Become the central point of contact for all customer matters.
  • Continuously identify opportunities for improvement and challenges arising from customer interactions.

Requirements

  • Strong communication skills: You communicate clearly and in an audience-appropriate manner.
  • At least two years of experience in customer support/account management.
  • Nice-to-have: Basic knowledge of HTML and CSS, as well as experience in online marketing.
  • Organizational skills: You work in a structured, reliable way and can set priorities independently.
  • High motivation: To advise your clients as an expert, you stay up to date with current trends.
Benefits
  • 100% Remote: Work permanently from home.
  • 30 days of vacation.
  • Clear structures: Work with flexible hours (flexitime) and in coordination with your team.
  • Flat hierarchies and short decision-making paths.
  • Modern and relevant topics on the job.
  • Self-directed, results-oriented teams.
  • Modern equipment for your work.
  • Team lunches with food delivery credit (Lieferando).
  • Real human connection: spectacular team events across Europe.
  • Ownership from day one: personal support and development from team leadership.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HTMLCSSonline marketing
Soft Skills
communication skillsorganizational skillsreliabilityprioritizationmotivation