Principal – Strategic Operations
Digible, Inc
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $120,000 - $165,000 per year
Job Level
About the role
- Design, implement, and continuously evolve Digible’s enterprise operating system, including planning frameworks, prioritization models, and operating rhythms that connect strategy to execution.
- Own annual and quarterly planning processes, ensuring priorities are clearly defined, aligned to business outcomes, and realistically resourced across the organization.
- Ensure all strategic initiatives are clearly tied to measurable business outcomes, including revenue growth, margin improvement, client performance, and operational efficiency.
- Drive organization-wide adoption of new planning processes, tools, and operating rhythms. Ensure leadership consistently uses and reinforces these systems, even when it requires changing existing behaviors or challenging established norms.
- Lead ELT and SLT discussions with clarity and authority, guiding prioritization tradeoffs, resolving misalignment, and ensuring decisions are translated into actionable plans.
- Ensure initiatives progress with clear ownership and accountability across the business, using influence, structure, and operating discipline rather than direct reporting lines.
- Develop and maintain scorecards that connect strategic initiatives and operational performance to key business metrics, including utilization, margin, retention, and growth.
Requirements
- 5+ years of experience in strategy & operations, business operations, program management, or management consulting, with a track record of driving cross-functional initiatives in complex organizations
- Strong business acumen, with the ability to connect operational priorities to key business drivers such as revenue, margin, utilization, retention, and growth
- Proven experience designing and managing enterprise planning processes, prioritization frameworks, and operating cadences that connect strategy to execution
- Demonstrated success driving organizational change management at scale, including implementing and ensuring adoption of new processes, tools, or operating models
- Proven ability to influence, challenge, and drive accountability without direct authority, particularly across executive and senior leadership teams
- Exceptional facilitation and communication skills, with experience leading executive-level discussions, guiding decision-making, and driving alignment on high-stakes topics
- Strong executive presence, with the ability to command a room, navigate ambiguity, and engage senior leaders in constructive and outcome-oriented conversations
- Strong organizational and program management skills, with the ability to manage multiple complex, cross-functional initiatives simultaneously
- Data fluency, with the ability to translate metrics and operational data into clear insights that inform leadership decisions and prioritization
Benefits
- 4-Day Work Week (32 Hour Work Week)
- WFA (Work From Anywhere)
- Annual Bonus Opportunities
- 3 weeks PTO as well as Sick Leave and Bereavement
- 11 paid holidays
- 401(k) + Match
- 75% employer paid health benefits (Medical, Dental, Vision)
- $75/month reimbursement for Physical Wellness
- $75/month reimbursement for Mental Wellness
- $1000/year travel fund for employees who have been with Digible 3+ years
- Dog-Friendly Office
- Paid Parental Leave
- Monthly Social Events
- Weekly Lunches and Snacks for in-office employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise planning processesprioritization frameworksoperating cadencesbusiness metricsdata fluencyprogram managementstrategic initiativesoperational performancechange managementcross-functional initiatives
Soft Skills
business acumeninfluenceaccountabilityfacilitationcommunicationexecutive presenceorganizational skillsprogram management skillsclarityleadership