Digible, Inc

Digital Marketing

• Generate qualified pipeline exclusively through outbound prospecting and account engagement
• Leverage your digital marketing expertise to create relevant, insight-driven outreach
• Identify, research, and prioritize target accounts aligned to Digible’s ICP
• Prospect into ownership groups, operators, and decision-makers through email, LinkedIn, calls, and tailored outreach
• Create relevance through strong account research, timing signals, and buyer-specific messaging
• Convert outbound activity into discovery meetings and sales-qualified opportunities
• Lead strategic discovery conversations focused on business outcomes and growth challenges
• Qualify opportunities based on fit, urgency, need, and buying intent
• Advance outbound-sourced opportunities through proposal development and close in partnership with Growth Leadership
• Maintain accurate opportunity stages, notes, and activity tracking in CRM

Account Executive – Digital Marketing

Growth Marketing

• Own inbound lead intake, routing, and speed-to-lead SLAs, ensuring timely follow-up on high-intent prospects.
• Monitor inbound lead flow daily; flag delays, stalled opportunities, or follow-up risks to Growth Strategists.
• Maintain Salesforce data accuracy, stage integrity, and overall pipeline hygiene.
• Create and maintain pipeline, lead, and performance reporting for the Growth team and leadership.
• Own Yardi Matrix data pulls and enrichment for inbound and outbound growth efforts.
• Research inbound prospects prior to demos (portfolio details, ownership/PMC insights, market context).
• Create standardized internal demo briefs to ensure consistent preparation.
• Support demo scheduling, follow-up execution, and outcome tracking in Salesforce.
• Assist with smaller opportunity calls or prospect communications when appropriate and directed.
• Own Gong tagging standards and inbound call categorization (objections, value drivers, competitive mentions).
• Synthesize recurring insights and share themes with Sales and Marketing to improve messaging, qualification, and enablement.
• Help translate sales conversations into structured feedback loops that improve inbound performance.
• Support inbound nurture sequencing in partnership with Sales and Marketing.
• Assist with outbound list preparation and light outreach coordination where it supports inbound pipeline health.
• Support conference and event initiatives, including meeting booking, prospect outreach, and post-event follow-up tracking.
• Own organization and updates of sales enablement materials and templates.
• Support documentation of inbound sales processes, SLAs, and playbooks.
• Identify opportunities to streamline workflows and reduce administrative lift for Growth Strategists.
• Provide Marketing with reporting on inbound lead quality, conversion trends, and pipeline performance.
• Share qualitative prospect insights (objections, value drivers, friction points) to inform messaging and campaigns.
• Act as connective tissue between demand generation and revenue execution.

Growth Coordinator

Client Services Representative

• Lead, coach and develop a team of 6-8 account managers and coordinators focused on delivering high-quality client service
• Coach and mentor team members, fostering a culture of collaboration, accountability and continuous improvement
• Foster a culture of accountability, collaboration, and professional growth through ongoing feedback, mentorship, and 1:1s
• Oversee team operations and manage to key performance metrics
• Partner cross-departmentally with internal teams to align account strategies and deliver performance excellence
• Lead quarterly department initiatives that advance operational efficiency, client outcomes, or service innovation.
• Work selflessly with other departments to provide the best client experiences
• Develop and implement scalable workflows and playbooks to enhance efficiency and ensure a consistent client experience across the department.

Client Services Manager

Director

• Partner with executive leadership to define and communicate a clear data vision aligned with Digible’s business and product strategy, focusing on the data platform and enabling high-quality data consumption across the organization
• Bring a strong point of view on how data enables digital marketing outcomes (preferred experience) and multifamily housing use cases (nice to have)
• Anticipate future data needs and guide platform evolution accordingly
• Educate stakeholders on what is possible with data in the multifamily housing domain, including Digible’s existing data platform and roadmap
• Ensure strategy is grounded in practical execution and organizational constraints
• Own execution and delivery accountability for Data Platform and Data Science, setting priorities, sequencing work, and delivering outcomes
• Translate business and product goals into clear roadmaps, milestones, and staffing plans
• Drive scope clarity and decision-making when requirements are ambiguous or evolving
• Communicate progress, risks, dependencies, and tradeoffs with context and clarity
• Hold responsibility for Data Platform and Data Science delivery, quality, and impact
• Own the design and evolution of Digible’s data platform, including ingestion, transformation, orchestration, storage, and observability
• Ensure the platform reliably supports Product Engineering teams (including Reporting) and business analytics consumers
• Reason independently about system architecture, tradeoffs, and failure modes
• Lead through production incidents with deep system understanding and sound technical judgment
• Establish strong practices for data quality, governance, and system reliability
• Maintain a working understanding of modern AI tools and techniques relevant to data platforms
• Identify and apply practical, high-leverage opportunities to apply AI across data engineering and data science
• Guide responsible adoption of AI with attention to reliability, cost, and maintainability
• Operate as a leader who balances hands-on technical execution with coaching, prioritization, and strategic influence
• Lead, develop, and retain a high-performing team of data engineers and data scientists
• Own team structure, role clarity, and long-term capability planning to ensure the data organization scales with Digible’s growth
• Set clear expectations and provide direct, actionable feedback
• Build a culture of ownership, focus, and accountability
• Balance empowerment with delivery standards
• Support career growth while maintaining execution quality

Director of Data

Account Manager

• Manage all aspects of client relationships including 120-140 accounts, a high-volume of PMCs, maintaining response time SLA’s and a monthly retention rate of 96%+
• Provide monthly performance reports with actionable recommendations by set deadlines
• Collaborate with the Paid Media, Organic, and Tech teams to optimize campaign performance across all channels
• Develop and maintain a full understanding of marketing, products/services and digital strategy for assigned clients
• Keep track of small and large details and delegate/work closely with other members supporting the accounts
• Proactively monitor and analyze campaign data to identify trends, issues and opportunities for improvement, partnering cross functionally to optimize campaigns for best ROI
• Monitor client KPIs, retention, and satisfaction, taking proactive action to improve portfolio health

Account Manager, SMB

Engineering Manager

• Lead a cross-functional team, accountable for product delivery, team performance, and engineering health
• Partner in product discovery to shape feasible, valuable, scalable solutions
• Manage and coach engineers through 1:1s, feedback, and career development
• Drive architecture, code quality, and engineering best practices in collaboration with other senior leads.
• Reduce team friction through automation, smart process design, and systems thinking
• Champion observability, testing, CI/CD, and devops metrics like Lead Time for Change
• Leverage AI and tooling to improve developer experience and accelerate delivery
• Model ownership, transparency, and continuous learning across the team
• Deliver high-quality, scalable, and reliable software in line with business needs and customer expectations.

• Deliver a high level of customer service and manage all aspects of the client relationships with anywhere from 4-8 corporate client contacts and 100-120 different accounts maintaining a response time under 10 hours and a monthly retention rate of 96%+
• Provide monthly reporting and analysis by the 6th business day of the following month, and present key findings on monthly client calls.
• Own quarterly department projects including but not limited to scoping work, creating milestones as a path to execute, setting deadlines, delegating tasks and ensuring deadlines are met by holding the team accountable.
• Proactively make recommendations that solve department problems and client goals by improving efficiency and increasing ability to scale
• Oversee all digital aspects of campaigns including performance and reporting for Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, Review Management, Email, and Native.
• Proactively monitor campaign performance and make recommendations. Work closely with our operations team to optimize campaigns for best ROI
• Lead demos and set up calls to onboard and oversee success of clients on our SAAS platform, Fiona
• Lead and deliver strategic business reviews across enterprise clients
• Ensure adoption of Fiona, work closely with development team to report and fix and bugs, and make recommendations to UI based on client feedback
• Work selflessly with other departments to provide the best client experiences

Senior Account Manager

• Manage all aspects of client relationships with 4-8 corporate client contacts and 100-120 different accounts maintaining a response time under 10 hours and a monthly retention rate of 96%+
• Provide monthly reporting and analysis by the 6th business day of the following month, mid month check-ins around the 15th and present key findings on monthly client calls
• Oversee all digital aspects of campaigns including performance and reporting for Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, Review Management, Email, Native, and Spotify
• Develop and maintain full understanding of marketing, products/services and digital strategy for assigned clients
• Keep track of small and large details and delegate/work closely with other account managers and account coordinators on the account
• Proactively monitor campaign performance and make recommendations. Work closely with our operations teams to optimize campaigns for best ROI
• Lead demos and set up calls to onboard and oversee success of clients on our SAAS platform, Fiona
• Support client adoption of Fiona products, work closely with development team to report and fix bugs, and make recommendations to UI based on client feedback
• Work selflessly with other departments to provide the best client experiences