Digible, Inc

Account Manager, SMB

Digible, Inc

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $66,000 - $80,000 per year

About the role

  • Manage all aspects of client relationships including 120-140 accounts, a high-volume of PMCs, maintaining response time SLA’s and a monthly retention rate of 96%+
  • Provide monthly performance reports with actionable recommendations by set deadlines
  • Collaborate with the Paid Media, Organic, and Tech teams to optimize campaign performance across all channels
  • Develop and maintain a full understanding of marketing, products/services and digital strategy for assigned clients
  • Keep track of small and large details and delegate/work closely with other members supporting the accounts
  • Proactively monitor and analyze campaign data to identify trends, issues and opportunities for improvement, partnering cross functionally to optimize campaigns for best ROI
  • Monitor client KPIs, retention, and satisfaction, taking proactive action to improve portfolio health

Requirements

  • 2-4 Years in a Client Facing Role
  • 2+ Years of Digital Marketing Experience (paid search, paid social, display, geofencing)
  • Experience Working in a Fast Paced Agency Environment
  • Multifamily/Senior Living/Student Housing Experience is a Plus
  • You should have superb communication skills, a growth mindset, and a values-driven approach aligned with Digible’s culture of authenticity, curiosity, focus, humility, and happiness
Benefits
  • Salary Range: $66,000 - $80,000
  • 4-Day Work Week (32 Hour Work Week)
  • WFA (Work From Anywhere)
  • Profit Sharing Bonus
  • 3 weeks of PTO as well as Sick leave, and Bereavement
  • 11 paid holidays
  • 401(k) + Match
  • 75% employer paid health benefits (Medical, Dental, and Vision)
  • $75/ month reimbursement for Physical Wellness
  • $75/ month reimbursement for Mental Wellness
  • $1000/year travel fund for employees who have been with Digible 3+ years
  • Monthly subscription for Financial Wellness Coaching
  • Dog-Friendly Office
  • Paid Parental Leave
  • Monthly Social Events
  • Weekly Lunches and Snacks for in-office employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital marketingpaid searchpaid socialdisplay advertisinggeofencingcampaign optimizationdata analysisperformance reportingKPI monitoringclient retention
Soft Skills
communicationgrowth mindsetvalues-driven approachattention to detailcollaborationproactive problem solvingclient relationship managementtime managementteamworkadaptability