Digible, Inc

Account Manager

Digible, Inc

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $66,000 - $80,000 per year

Job Level

Junior

About the role

  • Manage all aspects of client relationships with 4-8 corporate client contacts and 100-120 different accounts maintaining a response time under 10 hours and a monthly retention rate of 96%+
  • Provide monthly reporting and analysis by the 6th business day of the following month, mid month check-ins around the 15th and present key findings on monthly client calls
  • Oversee all digital aspects of campaigns including performance and reporting for Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, Review Management, Email, Native, and Spotify
  • Develop and maintain full understanding of marketing, products/services and digital strategy for assigned clients
  • Keep track of small and large details and delegate/work closely with other account managers and account coordinators on the account
  • Proactively monitor campaign performance and make recommendations. Work closely with our operations teams to optimize campaigns for best ROI
  • Lead demos and set up calls to onboard and oversee success of clients on our SAAS platform, Fiona
  • Support client adoption of Fiona products, work closely with development team to report and fix bugs, and make recommendations to UI based on client feedback
  • Work selflessly with other departments to provide the best client experiences

Requirements

  • 1+ Years in a Client Facing Role
  • 1+ Years of Digital Marketing Experience (paid search, paid social, display, geofencing)
  • Experience Working in a Fast Paced Agency Environment
  • Multifamily/Senior Living/Student Housing Experience is a Plus
  • You should have superb communication skills, the ability to learn quickly, a growth mindset, and the ability to speak, act and encourage others in a way that aligns with your personal values.
Benefits
  • 4-Day Work Week (32 Hour Work Week)
  • WFA (Work From Anywhere) OR 1 Day / Week Remote
  • Profit Sharing Bonus
  • 3 weeks of PTO as well as Sick leave, and Bereavement
  • 11 paid holidays
  • 401(k) + Match
  • 75% employer paid health benefits (Medical, Dental, and Vision)
  • $75/ month reimbursement for Physical Wellness
  • $75/ month reimbursement for Mental Wellness
  • $1000/year travel fund for employees who have been with Digible 3+ years
  • Dog-Friendly Office
  • Paid Parental Leave
  • Monthly Social Events
  • Weekly Lunches and Snacks for in-office employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
digital marketingpaid searchpaid socialSEOorganic socialgeofencingdisplay advertisingemail marketingnative advertisingcampaign performance analysis
Soft skills
communication skillsability to learn quicklygrowth mindsetclient relationship managementteam collaborationattention to detailproactive monitoringrecommendation skillspresentation skillsclient onboarding