Chat and Text Counselor
Didi Hirsch Mental Health Services
part-time
Posted on:
Location Type: Remote
Location: California • United States
Visit company websiteExplore more
Salary
💰 $24 per hour
Job Level
About the role
- Provide crisis intervention, emotional support, and resources to help-seekers through Crisis Chat and Text services
- Offers crisis-counseling services via chat and text
- Completes risk assessment, safety planning, de-escalation, and follow-up with Chat/Text visitors
- Maintains accurate and detailed chat/text reports
- Assists in the training process of new counselors
Requirements
- Minimum of six months of relevant behavioral health experience
- One year of experience in crisis intervention or suicide prevention strongly preferred
- Possess a high school Diploma or equivalent
- Be 18 years of age or older
- Possess strong interpersonal skills
- Demonstrated ability to effectively use web-based platforms
- Have high speed internet with an active Ethernet connection
- Complete yearly required continuing education trainings
- Have knowledge of all job specific skills including safety assessment, data collection, and chat/text triage
Benefits
- Loan repayment programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
crisis interventionemotional supportrisk assessmentsafety planningde-escalationdata collectionchat triagetext triage
Soft Skills
interpersonal skills
Certifications
high school diplomacontinuing education trainings