Follow Up Counselor, Bilingual – Spanish
Didi Hirsch Mental Health Services
part-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $26 per hour
Job Level
About the role
- Contacts callers, emergency department discharges, and suicide attempt survivors, for intake, to assess risk, provide referrals for mental health and other related services, and assist in linkage to services.
- Contacts mental health service providers to help callers secure services.
- Maintains accurate and detailed call reports.
- Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center Division.
- Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center follow-up Program.
- Monitors and measures client progress against safety plan and stated goals as it applies to outpatient mental health documentation.
- Responsible for chart documentation and status reports, ensures client documentation is accurate and submitted within the established timeframe.
Requirements
- Fluency in required language for assigned program (Spanish).
- Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred.
- Possess a high school Diploma or equivalent.
- Be 18 years of age or older.
- Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process.
- Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines.
- Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time.
- Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace.
- Be empathetic, flexible, and adaptable to varying situations.
- Have open availability and flexibility to work within the program’s operating hours, including weekends and holidays.
- Be reliable and able to adhere to schedules based upon program needs.
- Complete yearly required continuing education trainings.
- Have knowledge of all job specific skills including safety assessment, data collection, and triage.
- Goal-oriented team player with strong experience working in large and complex systems.
- A commitment to team objectives and Didi Hirsch philosophies.
- Successfully pass our pre-employment screening, including a background check and live scan fingerprinting.
Benefits
- loan repayment programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
crisis interventionsuicide preventionsafety assessmentdata collectiontriageelectronic documentation systemstyping skillsdata entry skills
Soft Skills
interpersonal skillsemotional intelligencemulti-taskingtime managementempathyflexibilityadaptabilityreliabilityteam playergoal-oriented
Certifications
high school diplomacontinuing education trainings