Process Manager
diconium
full-time
Posted on:
Location Type: Hybrid
Location: Lisbon • Portugal
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About the role
- Analyze processes and management systems, support the further development of processes and KPIs, maintain the company process map.
- Coordinate external audits and certifications, including follow-up of audit findings and measures.
- Support the planning of the internal audit program and carry out internal audits.
- Assist in maintaining documentation of the management system, providing information for customer inquiries.
- Review documents such as project contracts.
- Accompany and advise agile customer projects and derive improvement measures.
- Plan and conduct training courses and workshops, including preparation of training materials.
Requirements
- Successfully completed university degree, e.g., in business informatics, or comparable vocational training.
- Proven and relevant professional experience as a qualified internal auditor.
- Strong expertise in process management and certification frameworks such as ISO 9001, ISO 27001, and TISAX.
- Practical experience in project management or account management would be advantageous.
- Strong problem-solving skills, high initiative, analytical abilities.
- Excellent M365 skills.
- Very good written and spoken English skills.
Benefits
- Professional & Personal Growth: Develop yourself both professionally and personally through training programs, free language courses, competence centers and an active tech community.
- Flexible Work-Life Balance: Benefit from hybrid work, workation, flexible hours, parental support and sabbaticals.
- Embrace Diversity & Sustainability: Engage in our Sustainability Hub, diverse communities, Diversity Taskforce and after-work activities.
- Comprehensive Benefits: Enjoy public transport tickets, job bikes, health offers, supplementary insurances, a pension plan and various discounts.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process managementinternal auditingproject managementaccount managementproblem-solvinganalytical abilities
Soft skills
high initiativecommunication skills
Certifications
ISO 9001ISO 27001TISAX