Director/Sr. Director, Corporate Events
Kong Inc.
Open Source
Retail Loss Prevention Lead
DICK'S Sporting Goods
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $27 per hour
Job Level
Senior
About the role
- Mitigate and reduce losses through the deterrence of external theft and execution of key operational programs
- Model customer engagement behaviors to detect and deter shoplifters and provide service to all customers
- Act in compliance with Company policy 'Engaging Law Enforcement' and follow-up with local authorities for case resolution and prosecution
- Monitor store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution
- Assist in external/internal investigations and promote store awareness around addressing theft and operational controls
- Complete detailed and accurate incident reports in LPMS for recoveries, shoplifting events, and grab & go activity
- Participate in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates
- Conduct MES sweeps, fitting room checks and safety standards when athlete traffic is slow
- Provide ad hoc support for the general needs of the business as necessary
Requirements
- 1- 3 years of prior LP or educational experience in Loss Prevention preferred
- 100% ability to walk sales floor, stockrooms and office areas during duration of shift
- Ability to deescalate incidents involving confrontation
- Familiarity with Company policy 'Engaging Law Enforcement' and LPMS reporting
- Support, promote and actively demonstrate company values related to customer engagement
