DICK'S Sporting Goods

Retail Loss Prevention Lead

DICK'S Sporting Goods

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $19 - $27 per hour

Job Level

Senior

About the role

  • Mitigate and reduce losses through the deterrence of external theft and execution of key operational programs
  • Model customer engagement behaviors to detect and deter shoplifters and provide service to all customers
  • Act in compliance with Company policy 'Engaging Law Enforcement' and follow-up with local authorities for case resolution and prosecution
  • Monitor store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution
  • Assist in external/internal investigations and promote store awareness around addressing theft and operational controls
  • Complete detailed and accurate incident reports in LPMS for recoveries, shoplifting events, and grab & go activity
  • Participate in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates
  • Conduct MES sweeps, fitting room checks and safety standards when athlete traffic is slow
  • Provide ad hoc support for the general needs of the business as necessary

Requirements

  • 1- 3 years of prior LP or educational experience in Loss Prevention preferred
  • 100% ability to walk sales floor, stockrooms and office areas during duration of shift
  • Ability to deescalate incidents involving confrontation
  • Familiarity with Company policy 'Engaging Law Enforcement' and LPMS reporting
  • Support, promote and actively demonstrate company values related to customer engagement