Dialpad

Vice President

• Recruit, mentor, and lead a team of high-performing Account Executives in the Enterprise space to uncover new business opportunities.
• Actively participate in the sales cycle to bring executive alignment, sales leadership, and strategic support.
• Oversee pipeline creation, pipeline management, and the sales process.
• Create, experiment, and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience.
• Plan and deliver sales strategies to meet and exceed sales projections.
• Analyze data and work with cross-functional counterparts to improve the product's vision and drive growth initiatives and market insights.
• Coach and develop your team to cultivate future leaders for the organization.
• Increase the effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes.
• Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products.
• Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team.

RVP, Enterprise

Account Executive

• Responsible for providing best-in-class account management across a portfolio of existing Dialpad customers while growing year-over-year revenue.
• Serve as a consultant to the client, demonstrating the value of what's possible through the implementation of additional Dialpad product suite offerings.
• Develop and execute a sales strategy for their book of business.
• Meet or exceed sales and revenue goals and objectives.
• Manage overall customer relationship and satisfaction.
• Ensure customers are realizing the value of their account, driving positive outcomes for both the customer and Dialpad.

Client Account Executive, Enterprise

DevOps Engineer

• Lead pilots end-to-end: Scope success criteria, configure sandbox environments, and iterate rapidly to hit ROI targets in ≤ 90 days.
• Design agent workflows: Author multi-step prompts, retrieval pipelines, and decision logic that plug into CRMs, ERPs, and custom APIs via our MCP framework.
• Build secure integrations: Stand up data connectors and authentication flows (OAuth 2.0, SCIM, SAML) that give agents real-time context while meeting SOC 2 & HIPAA controls.
• Operationalize at scale: Containerize and deploy agents on Kubernetes or customer VPCs; set up monitoring, A/B evaluation, and guardrails for hallucination and PII leakage.
• Drive feedback loops: Surface customer insights to Product & Research; influence roadmap priorities around tooling, guardrails, and vertical templates.
• Enable self-sufficiency: Deliver workshops, runbooks, and best-practice playbooks so clients can extend and govern agents post-go-live.

Forward Deployment Engineer

Account Manager

• Recruit, onboard, and manage telecom partners, technology consultants, VARs, and TSDs focused on next-generation business communications
• Manage existing partners and recruit new regional partnerships to drive indirect sales in designated territory
• Work closely with Sales and Marketing to manage the regional channel pipeline and go-to-market activities that generate incremental revenue
• Become a subject matter expert on Dialpad products to educate, train, and capture partner mindshare
• Work closely with partners and the sales team to source new business opportunities and achieve revenue goals
• Contribute to global sales by acquiring new customers, uncovering market opportunities, and promoting Dialpad

RVP, Enterprise

Client Account Executive, Enterprise

Forward Deployment Engineer

Regional Partner Manager