
Client Director
Diaceutics PLC
full-time
Posted on:
Location Type: Hybrid
Location: United States
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Job Level
About the role
- Achieve quarterly and annual sales targets like ARR (Annual Recurring Revenue), ACV (Annual Contract Value) and net revenue retention.
- Serve as the primary point of contact for all stakeholders in key accounts.
- Regularly engage with clients to provide updates, gather feedback, and identify opportunities for collaboration.
- Create executive-level alignment that results in repeat and expanded engagements.
- Collaborate with internal teams to develop and execute multi-year comprehensive account plans.
- Identify and mitigate churn risk before it materializes and ensure upselling opportunities are identified for each subscription.
- Identify growth opportunities within key accounts and develop strategies to maximize revenue, ARR and market share.
- Leverage data-driven insights to drive informed decisions and ensure the successful execution of account plans.
- Draft, present and review business proposals and statements of work with clients.
- Work closely with cross-functional teams, including data analysts, scientists, and project managers, to deliver exceptional client solutions.
Requirements
- Proven sales experience in Oncology, Clinical Diagnostics and Precision Medicine; selling data and / or consulting services.
- Experience in selling complex, high value services, data analytics and strategic planning products into commercial teams at biopharmaceutical organisations.
- Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Proven experience in B2B selling in pharma and/or biotech.
- Strong active listening skills to understand client needs, confidence and professionalism in client interactions.
- Proven experience navigating complex, multi-stakeholder pharma buying groups.
- Ability to prospect, qualify potential leads, expand the stakeholder network within existing key accounts, engage with new customers and progress the engagement to a successful sale.
- Strong experience in pipeline management (CRM hygiene).
Benefits
- Training and development opportunities
- Remote, Virtual Working and Hybrid Working based on location to offices
- Flexible Working incl. Flex Day Program
- Share Incentive Plan
- Increase of Annual Leave with tenure
- Pension
- Healthcare (including Vision and Dental) and Additional Benefits
- Life Insurance
- Group Income Protection
- Enhanced Maternity and Sick Pay Provisions
- Robust Performance Management Framework and Individual Growth Plan
- Attractive Staff Referral Scheme
- Dedication to a positive working culture with regular health and wellbeing activities and an annual company get-together
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencedata analyticsstrategic planningpipeline managementaccount planningupsellingchurn risk mitigationbusiness proposalsclient solutions
Soft Skills
interpersonal skillsrelationship buildingactive listeningconfidenceprofessionalismcollaborationcommunicationstakeholder engagementproblem-solving