Diabolocom

Backend Engineer

• Co-architect scalable and efficient backend systems using PHP and Python.
• Work hand in hand on a daily basis with the AI Operations team to deliver integrated solutions interfaced with frontend components in PoCs, components and customer-facing products, and also with a modern, cloud-native infrastructure platform.
• Collaborate with cross-functional teams including Product Owners, backend engineers, AI Engineers to deliver high quality backend solutions powering high impact features.
• Ensure high standards of code quality and security, working in Test Driven Development & Domain Driven Development modes.
• Participate in API design, implementation and documentation for both internal APIs and those exposed to our third-party integrators.
• Stay interested in the evolution of standards to advise and propose upgrade plans.
• Your developments will contribute to the creation and the optimization of different innovative CCaaS tools & processes !

Senior AI Backend Software Engineer

General Counsel

• Support the sales teams in responding to tenders, requests for proposals (RFPs) and specifications.
• Participate in the negotiation of service agreements (standard and non-standard), in collaboration with commercial, operational and technical teams.
• Identify, analyze and manage contractual risks related to tenders and contract execution.
• Ensure the legal consistency of clauses and appendices in non-standard contracts with the company’s contractual templates.
• Draft, review and negotiate the contractual obligations of stakeholders (clients, internal teams, partners, vendors).
• Alert and support internal managers on identified risks and ensure compliance with contractual commitments.
• Manage live contracts: draft and negotiate amendments, handle claims and contractual disputes (formal notices, penalties, SLAs, early termination, etc.), and prepare and monitor pre-litigation files.
• Ensure the reliability and smooth operation of the contracting process (drafting, negotiation, signature, archiving, monitoring).
• Work with the Head of Legal to digitalize and optimize contracting practices (Contract Lifecycle Management – CLM tools).
• Provide legal support to internal teams on contractual and regulatory matters.

Contracts Counsel – Permanent

QA Engineer

• Co-design test strategies with the team for new features and refactorings.
• Implement and maintain automated tests in Kotlin at multiple levels.
• Challenge designs and technical solutions from a risk and testability perspective.
• Continuously improve our pipelines, tooling, and test reliability.

Senior QA Engineer, Core Squad

Pre-sales Engineer

• Understand client challenges and craft tailored solutions using our AI and omnichannel contact center capabilities
• Collaborate with Sales to drive strategic accounts and win new business
• Present solutions to C-level executives — both technically and commercially compelling
• Respond to RFQs/RFPs and produce impactful written materials that highlight our value proposition
• Design integrations into CRM, telephony, and third-party platforms (Salesforce, Microsoft, Zendesk, etc.)
• Feed strategic insight back to Product to help shape future innovation
• Create AI-powered demo journeys to showcase our unique capabilities
• Travel and participate in international trade shows in France and Spain

PreSales Engineer, CCaaS, IA

• Design, develop, and maintain backend services written primarily in Golang
• Build and evolve integrations with external CRM systems
• Contribute to API design and service contracts
• Participate in architectural discussions and help shape technical decisions
• Ensure high code quality through testing, monitoring, and documentation
• Collaborate closely with frontend engineers, QA, product, and other backend teams
• Take ownership of features from design to production
• Act as a technical reference within the team, with potential to grow into a lead role

Senior AI Backend Software Engineer

Contracts Counsel – Permanent

Senior QA Engineer, Core Squad

PreSales Engineer, CCaaS, IA

Senior Golang Backend Software Engineer, Integration Squad