Diabetes Youth Families

Inside Sales Representative

Diabetes Youth Families

full-time

Posted on:

Location Type: Remote

Location: Alabama • Arizona • United States

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Salary

💰 $22 - $33 per hour

Job Level

Junior

About the role

  • Manage Your Pipeline
  • Deploy a high level of customer service throughout the patient onboarding process, leading the patient from prescription to activating and registering the customers Omnipod device
  • Track patient progress in the pipeline funnel and actively document actions taken or needed
  • Analyze data insights and trends to effectively prioritize pipeline leads to drive business impact
  • Take ownership in investigating data discrepancies or issues and work to resolve, involving appropriate stakeholders
  • Engage Your Customers
  • Leverage comprehensive product knowledge to address customer inquiries about Omnipod, highlighting its benefits and providing competitive comparisons
  • Tailor communications that proactively address patient needs by taking a consultative approach to selling to drive patient adoption and support overall business objectives
  • Proactively address challenges or patient concerns using data-driven solutions and identify opportunities to improve patient interactions
  • Collaborate for Impact
  • Collaborate seamlessly with reimbursement and field sales in your territory to ensure patient leads progress after prescription has been fulfilled
  • Effectively manage communications with pharmacy representatives to ensure patients appropriately receive Omnipod and data is accurately aligned across teams
  • Provide support to territory partners (Territory Managers and Clinical Services Managers) for resolving provider or patient issues
  • Contribute to Improvements
  • Continuously seek opportunities for process improvement and provide regular feedback and innovative suggestions to enhance Inside Sales and service operations
  • Drive internal initiatives as identified and assigned by leadership

Requirements

  • Associate degree
  • 0-1 + years of sales experience and demonstrated success in B2B / B2C or a related field (healthcare, pharmaceuticals, medical device, diabetes, or consumer products)
  • Knowledge and understanding of the managed care industry
  • Experience with Salesforce or other CRM system
  • Knowledge of insulin pumps and continuous glucose monitors
Benefits
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • And additional employee wellness programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencedata analysiscustomer serviceconsultative sellingprocess improvementinsulin pumpscontinuous glucose monitors
Soft Skills
communicationcollaborationproblem-solvingownershipadaptability
Certifications
Associate degree