Digital Consulting Manager – Oracle ARCS/FCCS
Huron
CloudOracle
Senior Manager, R&D Systems
Diabetes Youth Families
full-time
Posted on:
Location Type: Hybrid
Location: Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $141,000 - $211,500 per year
Job Level
Senior
Tech Stack
SDLC
About the role
- Partner with business leaders to align IT strategies with R&D priorities
- Translate business needs into actionable technology roadmaps and solutions
- Serve as a trusted advisor and provide thought leadership on emerging technologies, vendor capabilities, and industry trends
- Oversee the lifecycle of R&D systems (e.g., Polarion)
- Lead planning, execution, and governance of programs and projects, ensuring timely delivery and compliance
- Manage risk, scope, and change across initiatives to maintain alignment with business goals
- Lead and mentor a global team of professionals, fostering a culture of accountability, collaboration, and continuous improvement
- Drive performance through coaching, feedback, and professional development
- Promote cross-functional teamwork and knowledge sharing across IT and business units
- Recruit, interview, hire, and onboard new staff in the department.
- Provide constructive and timely performance evaluations.
- Handle discipline and termination of employees in accordance with company policy.
- Develop and manage KPIs, scorecards, and performance analytics to drive operational efficiency and continuous improvement
- Ensure systems meet FDA, SOX, and other regulatory requirements, maintaining validated states and audit readiness
- Champion best practices in system design, governance, and delivery methodologies (Agile, Scrum, Kanban, Waterfall)
- Build trust-based relationships with business partners through active listening and strategic alignment
- Manage vendor relationships, contracts, and third-party consultants to ensure quality and value
- Support IT intake processes and collaborate with Enterprise Architecture, Procurement, and Agile Delivery Office
- Work with global process owners to develop scalable, region-specific solutions
- Evaluate third-party tools for feasibility and business impact
- Contribute to product roadmaps and support geographic expansion strategies
- Contribute to long-range planning and resource forecasting at the program level
Requirements
- Bachelor's degree, or equivalent experience
- 10+ years of experience in the field including 5+ years supporting/managing QMS systems in the regulated environments
- Work closely with BPOs, technical leads, architects, and development teams to ensure that platforms are designed with scale and operability in mind
- Troubleshoot and debug complex issues in production applications
- Ability to analyze business processes, design process improvements, and train business users on the new processes.
- Ability to work independently & on multiple projects against deadlines.
- Communicate effectively with people at all levels of the organization
- Experience with software development life cycle (SDLC) and agile/iterative methodologies
- Experience in the healthcare, pharma or medical device industry a plus.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
QMS systemsAgileScrumKanbanWaterfallSDLCperformance analyticsKPI developmentprocess improvementstroubleshooting
Soft skills
leadershipmentoringcollaborationcommunicationactive listeningcoachingaccountabilitystrategic alignmentperformance evaluationindependence
Certifications
Bachelor's degree
