DHZ Fitness Europe GmbH

Field Service Technician

DHZ Fitness Europe GmbH

full-time

Posted on:

Location Type: Office

Location: BerlinGermany

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Job Level

About the role

  • Independently perform maintenance and repair work on our products directly at the customer’s site
  • Initiate spare-part orders following successful fault diagnosis
  • On-site and telephone customer care and consultation (e.g. fitness studios, corporate clients, fire departments, hotels, private customers)
  • Coordinate and maintain close communication with service back office, logistics and sales

Requirements

  • Successfully completed technical training or relevant professional experience, preferably in the fitness industry
  • Enjoy working on technical repairs and demonstrate an independent, reliable and structured approach
  • Ideally familiar with electronic devices as well as software and network technology
  • With your friendly manner you ensure customer satisfaction and work in a solution-oriented way
  • You live in Berlin and hold a valid Class B driver’s license
  • Interest in sports and fitness, good English skills and solid MS Office knowledge
Benefits
  • Comprehensive onboarding into your area of responsibility as well as annual training and courses
  • International working environment with the stability of a global corporation
  • Company car for business and private use, plus laptop and company mobile phone
  • 30 days of vacation (based on a 5-day week), flexible working hours and mobile working options for an optimal work–life balance
  • Attractive additional benefits, capital-forming payments (VWL), employer-funded pension plan, bicycle leasing, subsidy for the Deutschlandticket
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical repairsfault diagnosisspare-part orderingelectronic devicessoftware technologynetwork technology
Soft Skills
independentreliablestructuredcustomer satisfactionsolution-orientedfriendly manner
Certifications
Class B driver’s license