Field Service Technician

DHZ Fitness Europe GmbH

full-time

Posted on: 2/27/2026

Location Type: Office

Location: Berlin • Germany

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About the role

Independently perform maintenance and repair work on our products directly at the customer’s site
Initiate spare-part orders following successful fault diagnosis
On-site and telephone customer care and consultation (e.g. fitness studios, corporate clients, fire departments, hotels, private customers)
Coordinate and maintain close communication with service back office, logistics and sales

Successfully completed technical training or relevant professional experience, preferably in the fitness industry
Enjoy working on technical repairs and demonstrate an independent, reliable and structured approach
Ideally familiar with electronic devices as well as software and network technology
With your friendly manner you ensure customer satisfaction and work in a solution-oriented way
You live in Berlin and hold a valid Class B driver’s license
Interest in sports and fitness, good English skills and solid MS Office knowledge

Benefits

Comprehensive onboarding into your area of responsibility as well as annual training and courses
International working environment with the stability of a global corporation
Company car for business and private use, plus laptop and company mobile phone
30 days of vacation (based on a 5-day week), flexible working hours and mobile working options for an optimal work–life balance
Attractive additional benefits, capital-forming payments (VWL), employer-funded pension plan, bicycle leasing, subsidy for the Deutschlandticket

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical repairsfault diagnosisspare-part orderingelectronic devicessoftware technologynetwork technology

Soft Skills

independentreliablestructuredcustomer satisfactionsolution-orientedfriendly manner

Certifications

Class B driver’s license