DHL Freight

Business Development Rep

• Develop and expand a diversified portfolio of clients through proactive networking, strategic outreach and leveraging existing relationships
• Establish a target list of accounts each quarter covering all service segments for ClearFreight
• Consistently meet and/or exceed monthly and annual performance benchmarks
• Work with marketing team to ensure closing of warm leads provided
• Actively promote ClearFreight’s technology tools and solutions to high volume clients that require product level visibility and supply chain tracking
• Provide solutions to customer problems or challenges through working with all internal departments to mitigate impact on customer supply chain
• Lead periodic business reviews and continuous improvement discussions to strengthen client relationships and identify efficiency opportunities
• Negotiate with agents and finalize pricing with customers
• Improve ‘customer experience’ by acting as an advocate for them, internally conveying their specific needs across the organization, to ensure prioritization of resources.
• Provide customers with business insights to allow them to proactively manage potential issues/problems
• Partner with Operations, IT, and Finance to ensure smooth onboarding and implementation for new accounts
• Champion process improvements that drive efficiency and deliver added value to clients and Clearfreight
• Monitor and manage AR to ensure timely collections and maintain healthy account performance
• Oversee all aspects of account management, including sales quotations, proposals, and administrative functions as needed

Business Development Manager