DGI Supply

Accounts Receivable Manager

DGI Supply

full-time

Posted on:

Location Type: Remote

Location: Illinois • Ohio • United States

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Salary

💰 $80,000 - $85,000 per year

About the role

  • Train, direct and oversee the accounts receivable and cash application team
  • Making hiring decisions, providing feedback on performance; development to ensure career growth and promote succession planning
  • Creating weekly schedule for the Accounts Receivable Team for business coverage
  • Completes performance reviews and time management needs for the team
  • Running credit cards for authorization for online ordering accounts; processing credit card payments
  • Regularly monitors unapplied cash and provides assistance when needed
  • Working with multiple departments to gather information for customers to answer questions and resolve issues
  • Daily outbound accounts receivable and collection calls and emails to customers regarding account status and providing payment details
  • Prepare and present account status reports to management upon request
  • Maximize recoveries through customer contact, skip tracing, or other means necessary
  • Work with customers to reschedule, rewrite, or extend payments when necessary
  • Utilize customer portals to submit and re-submit invoices and supporting documents for payment
  • Support daily credit activity to include review and release of pending orders as well as day to day credit and collections duties
  • Develop action plans to cure delinquency while following proper processes and procedures
  • Coordinate with Credit, Sales, dealers, and other personnel to effectively utilize all resources to maximize productivity
  • Releasing orders for customers; working with management for approval on exceptions
  • Create demand letters and formulate emails to contact customers regarding delinquency
  • Document all interaction with customers and vendors to ensure reporting accuracy
  • Make recommendations to Senior Management and Asset Management in regard to securing collateral when appropriate
  • Other duties as assigned

Requirements

  • College Degree or equivalent work experience desired
  • 5+ years of previous accounts receivable or collections experience required; experience within distribution industry highly preferred
  • Excellent communication, organization, analytical and problem-solving skills
  • Ability to coach team members to both be assertive and guest focused
  • Excellent organization, multi-tasking, attention to detail and follow up skills
  • Ability to prioritize and manage multiple responsibilities
  • Intermediate knowledge of MS Office (Word, Outlook, Excel, Teams)
  • Bilingual in English & Spanish a plus
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivablecollectionscredit card processingskip tracinginvoice submissionpayment processingperformance reviewsaction plansdelinquency managementcustomer contact
Soft Skills
communicationorganizationanalytical skillsproblem-solvingcoachingmulti-taskingattention to detailfollow upprioritizationguest focused