Dext

Account Manager – B2B SaaS

Dext

contract

Posted on:

Location Type: Hybrid

Location: Paris • France

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About the role

  • Reduce churn rate and increase retention across your client portfolio
  • Use our tools and your market knowledge to analyze and forecast sales opportunities
  • Increase monthly recurring revenue and average subscription value (upsell)
  • Build strong relationships with decision-makers and key stakeholders
  • Develop a successful customer buying journey
  • Support marketing initiatives by representing the company at events as an industry expert
  • Manage a portfolio of approximately 300 partner firms in tandem with a CSM
  • Follow processes and handle administrative tasks using our internal tools (Salesforce, Salesloft).

Requirements

  • Organized and detail-oriented, with a strong sense of priorities
  • Proven ability to drive customer retention
  • Prior experience in sales within a Tech or SaaS environment is a strong plus
  • Excellent interpersonal skills and a taste for challenge
  • Comfortable working both collaboratively and independently
  • Strong communicator, solution-oriented (problem-solver)
  • Team player with an entrepreneurial mindset
  • Eagerness to learn, open to feedback and continuous improvement
  • Ability to meet (and exceed) targets
  • Professional English (B2–C1 level).
Benefits
  • Swile meal card providing €10 per day
  • Company healthcare plan (Alan) fully covered by Dext
  • Partnership with ClassPass (partial subsidy by Dext)
  • Hybrid work model: partial remote work possible 2–3 days per week
  • Positive work atmosphere and informal social events
  • Company-wide focus on skill development with unlimited access to online courses via LinkedIn Learning
  • 1 extra day off during the week of your birthday
  • 2 paid days to participate in team volunteering activities (Volunteering Day)
  • Option to take advantage of “Summer Hours” (reduced working time of 1 to 3 hours per week during July and August)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales forecastingcustomer retentionupsellingcustomer buying journeyadministrative tasks
Soft Skills
organizeddetail-orientedinterpersonal skillssolution-orientedteam playerentrepreneurial mindseteagerness to learnopen to feedbackstrong communicator