Dexis Consulting Group

Strategic Advisor – IT Operations

Dexis Consulting Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

SeniorLead

Tech Stack

AzureCloudCyber SecurityITSMServiceNow

About the role

  • Provide strategic guidance on capture efforts related to enterprise IT operations and managed services
  • Advise on technical approaches across ITSM (ServiceNow), service desk operations, infrastructure and cloud (Azure/M365), network operations, and IT asset management
  • Support development and refinement of proposal content and technical narratives aligned with DFC requirements
  • Provide insight into client priorities, stakeholder dynamics, governance structures, and procurement trends
  • Leverage networks and institutional knowledge to inform Dexis’ understanding of DFC OIT operations and decision-making
  • Identify risks, gaps, and opportunities in proposed technical and management approaches
  • Support development of win themes, competitive positioning, and teaming strategies
  • Assess incumbent performance and competitor approaches to inform capture strategy
  • Review proposal drafts and provide targeted, actionable feedback
  • Contribute to strengthening client engagement and market positioning within the federal IT services domain

Requirements

  • Minimum 12 years of experience supporting U.S. Government IT programs
  • Experience with DFC, Department of State, or similar federal civilian agencies strongly preferred
  • Experience in enterprise IT operations, managed services, or IT modernization programs
  • Expertise in one or more areas: ITSM/ServiceNow, cloud and infrastructure operations, network operations, cybersecurity, or Zero Trust architecture
  • Demonstrated experience providing strategic, capture, or technical advisory support for federal IT services opportunities
Benefits
  • Healthcare insurance
  • Other staff welfare benefits and perks
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ITSMServiceNowcloud operationsinfrastructure operationsnetwork operationscybersecurityZero Trust architectureenterprise IT operationsmanaged servicesIT modernization
Soft Skills
strategic guidancestakeholder engagementrisk assessmentcompetitive positioningclient engagementproposal developmentfeedback provisionteam collaborationcommunicationanalytical thinking