Dexcom

Senior Business Analyst – Salesforce

Dexcom

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

Tech Stack

Oracle

About the role

  • Own the end-to-end Business Analysis model and all supporting document templates
  • Provide guidance and leadership to more junior Business Analysts
  • Facilitate the capture / definition / documentation of detailed business process maps with cross-functional stakeholders
  • Define accurate and concise user stories / business requirements
  • Provide general Business Analyst and Business Change Management support for all EMEA enterprise application projects and system enhancements
  • Act as a single-point-of-contact for SMEs in representing processes and requirements to technical teams
  • Collaborate with cross-functional teams in delivering via Agile, Waterfall, Hybrid methodologies
  • Drive execution of assigned project deliverables
  • Lead small to medium sized IT projects when required
  • Understand technical, resource and schedule implications of business decisions
  • Support business functions in developing Business Change plans
  • Work with stakeholders to determine project timing and resourcing requirements
  • Monitor execution and report status, risks and issues to the Project / Program Manager
  • Support the Test Lead and Test Team in developing Test Scenarios and Test Scripts
  • Work with relevant parties to develop training material and deliver training if required

Requirements

  • You must have the Right to Work in the UK
  • 5+ years of experience in an IT applications Business Analyst role, 2+ years Senior Business Analyst
  • Significant experience facilitating workshops for business requirements/business process capture, “to be” process design, organizational change impact
  • Strong strategic thinking skills; Understands business needs and brings proactive solutions to the team
  • Experience with enterprise-level application development projects and working with multi-discipline, globally distributed teams
  • Knowledge of CRM, Master Data Management and Order Management System concepts/tools and capabilities
  • Know how to customize SalesForce for different countries across EMEA based on regional needs working seamlessly with standard processes
  • Knowledge of integrations with external systems such as: Finance (Oracle), Marketing Tools, e-commerce platforms
  • An understanding of OTC related data models and how that data is used
  • Experience of developing a full business analysis model with associated use of tools and templates
  • Experience with Agile and Hybrid methodologies
  • Experience in conducting Level of Effort analyses, bottom-up project planning
  • Ability to handle incidents, enhancements and projects in parallel and assist with Testing
Benefits
  • A full and comprehensive benefits program
  • Growth opportunities on a global scale
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Business AnalysisUser StoriesBusiness RequirementsBusiness Process MappingAgile MethodologyWaterfall MethodologyHybrid MethodologyTesting ScenariosTesting ScriptsLevel of Effort Analysis
Soft Skills
LeadershipStrategic ThinkingCollaborationCommunicationProblem SolvingFacilitationProactive SolutionsStakeholder ManagementOrganizational Change ManagementProject Execution