Dexcom

Manager, Enterprise Applications

Dexcom

full-time

Posted on:

Location Type: Hybrid

Location: Manila • Philippines

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

SeniorLead

Tech Stack

SDLCServiceNow

About the role

  • Directly manage the APAC-based Enterprise Applications team, ensuring alignment with global IT strategy and local business needs.
  • Act as the primary management contact for global analysis, development, and testing teams, coordinating their input to meet APAC project deliverables.
  • Work closely with the Operations and Support Manager to resolve incidents, support production releases, and maintain operational IT processes.
  • Support IT Project Managers to ensure timely and effective project delivery across the regions.
  • Serve as the escalation point for regional risks and issues, driving resolution and accountability.
  • Represent the APAC Applications Team in management and project meetings, advocating for regional priorities.
  • Collaborate with Global IT Business Partners, regional Business Relationship Managers, and Enterprise Architecture teams to deliver scalable, compliant solutions.
  • Ensure adherence to global IT policies, standards, and processes, fostering a culture of excellence and compliance.
  • Provide 24x7 support for critical systems and participate in on-call rotations.

Requirements

  • At least 8 years of experience managing multi-discipline Enterprise Applications development teams.
  • Hands-on 8+ years of experience with Sales and Tech Support systems, particularly Salesforce.
  • At least 5 years of experience on team lead and people management responsibilities such as performance management, career management, etc.
  • Deep knowledge of Waterfall, Agile, and Hybrid SDLC methodologies.
  • Proficiency in tools like ServiceNow and JIRA (or their equivalents).
Benefits
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceWaterfall SDLCAgile SDLCHybrid SDLCperformance managementcareer management
Soft Skills
team managementcollaborationproblem-solvingcommunicationaccountability