DevSavant

Implementation Specialist

DevSavant

full-time

Posted on:

Location Type: Remote

Location: Anywhere in Latin America

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About the role

  • Guide clients through the implementation process of the client PRM solutions
  • Configure and customize PRM platforms according to client requirements
  • Conduct discovery sessions to understand client needs and business processes
  • Create and maintain project timelines and implementation schedules
  • Provide technical guidance and best practices to clients
  • Document client requirements and configuration specifications
  • Collaborate with internal teams including support, development, and sales
  • Deliver platform training to client teams
  • Troubleshoot technical issues during implementation
  • Ensure successful client onboarding and platform adoption

Requirements

  • 2-4 years of experience in software implementation, customer success, or related field
  • Strong technical aptitude and ability to learn new technologies quickly
  • Excellent project management and organizational skills
  • Outstanding verbal and written communication abilities
  • Experience working directly with clients in a technical capacity
  • Problem-solving mindset with attention to detail
  • Ability to manage multiple implementations simultaneously
  • Proficiency with MS Office Suite and project management tools
  • English level: B2 Advanced
Benefits
  • DevSavant don’t just hire for skills — we hire for mindset.
  • We’re building a community of WOW Profiles: professionals who go above and beyond, think like owners, and bring a relentless growth mindset to everything they do.
  • We prioritize candidates who demonstrate adaptability, initiative, and a strong commitment to continuous learning.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software implementationclient PRM solutionsconfigurationtechnical guidancetroubleshootingproject management
Soft Skills
communicationorganizational skillsproblem-solvingattention to detailclient management