Devoted Health

Senior Claims Operations Associate

Devoted Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $55,000 - $90,000 per year

Job Level

About the role

  • Oversee day-to-day operational execution of provider refund check processing
  • Partner with Payment Integrity and Claims leadership to provide feedback loops on the root causes of overpayments, helping to prevent leakage before it occurs
  • Partner with Finance and Accounting to ensure accurate reconciliation of recouped funds, proper allocation to the general ledger, and precise financial reporting that is auditable
  • Use data analytics to identify trends and opportunities to improve our processes
  • Support the Appeals and Disputes function of our team

Requirements

  • Bachelor’s degree required, or equivalent work experience
  • Experience in healthcare technology, consulting, or tech operations, preferred
  • Proven ability to thrive in a fast-paced startup environment
  • You build strong cross-functional relationships, prioritizing collaborative and empathetic communication
  • Capacity for high throughput, while working both autonomously and collaboratively with others
  • Track record of success becoming an expert with a tool or system that was unfamiliar to you
  • Experience with Data, Analytics, & Business Intelligence Platforms, such as Snowflake or Looker, preferred
  • Experience using Large Language Models to optimize business processes, preferred
Benefits
  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsfinancial reportingreconciliationbusiness intelligencelarge language models
Soft Skills
collaborative communicationempathetic communicationcross-functional relationshipsautonomous workhigh throughput
Certifications
Bachelor’s degree