Bilingual Pharmacy Care Coordinator – Clinical Pharmacy Operations
Devoted Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $27 - $32 per hour
About the role
- Assists with coordination and collaboration with the broader pharmacy team for additional support and services
- Establishes and maintains relationships with providers, medical directors, and network contacts for escalation of issues
- Engages with providers to coordinate appropriate testing, appointment scheduling, and prescription refills and renewals
- Help patients navigate their Devoted Health benefits
- Provides appointment and medication refill reminders
- Assists with pharmacy related questions and concerns and escalates to a clinician when appropriate
- Assists members with enrolling in financial assistance and clinical programs
- Assists with special projects as needed/required
Requirements
- Bilingual in Spanish/English
- At least 3 years of work experience in a health care setting, pharmacy a plus
- Nationally Certified Pharmacy Technician strongly preferred
- Experience with Medicare Part D operations (e.g. pharmacy help desk, utilization management, formulary management)
- Experience with pharmacy-related quality assurance (QA) work is strongly preferred (examples of pharmacy-related QA include performing medication reconciliation following hospital discharge and coordinating prescription refill programs)
Benefits
- Employer sponsored health, dental and vision plan with low or no premium
- Generous paid time off
- $100 monthly mobile or internet stipend
- Stock options for all employees
- Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
- Parental leave program
- 401K program
- And more....
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
pharmacy operationsMedicare Part Dquality assurancemedication reconciliationprescription refill programs
Soft skills
coordinationcollaborationrelationship buildingcommunicationproblem-solving
Certifications
Nationally Certified Pharmacy Technician