Billing Specialist
Within Health
Clinical Associate, Bilingual
Devoted Health
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $22 - $23 per hour
Job Level
JuniorMid-Level
About the role
- Clinical Associate in interdisciplinary virtual and home based (house calls + telehealth) medical practice called Devoted Medical
- Liaison between healthcare services and Devoted members, supporting clinicians and coordinating care across PCPs, pharmacies, DME, home health, imaging, lab testing
- Pre-visit prep, video onboarding, post-visit prep, order management/care coordination, triage support, patient education
- Support includes coordinating DME and skilled nursing services, arranging lab/imaging, notifying members of lab results and coordinating follow up, collecting medical records, setting and confirming appointments
- Follow up post ER and Dispatch Health visits, review internal program referrals, send welcome kits and educational materials
- May include occasional weekend hours through optional overtime
Requirements
- Certification of Medical Assistant (CMA) or Registered Medical Assistant (RMA)- certification required, but doesn’t have to be active!
- Fully bilingual (English/Spanish)
- Two (2) years of patient facing experience
- Prior primary care experience (a plus)
- Experienced in care coordination, particularly helping Medicare patients to close stars care gaps/ complete preventative health screenings
- Comfortable working with members via video, phone, portal
- Quick to adopt and learn new technologies, including electronic health records and various computer platforms (e.g., Google Chrome, Google Sheets)
- Strong communicator, able to effectively interact with various stakeholders including doctors, pharmacies, nurses, and caregivers
- Highly organized and adaptable, able to manage a large member panel (100+ if needed)
