DEVELON North America

Regional Product Support Manager – Western U.S.

DEVELON North America

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Supervise and manage an assigned group of District Product Support Managers
  • Responsible for the profitable revenue growth of the company’s parts and service business with the Develon network of dealers in North America
  • Responsible for technical assistance for assigned dealer regions
  • Manage a team of District Product Support Managers
  • Conduct performance evaluations, interviews, hiring, training, and development for the DPSM team
  • Mentor and provide front-line support for the team
  • Guide parts and service growth for dealers in assigned regions
  • Track incremental parts and service growth
  • Administer and control budget
  • Manage commercial policy budget
  • Minimize the risk associated with dealer and customer issues
  • Additional projects and responsibilities as assigned to best support team and company initiatives

Requirements

  • Education Required: Bachelor’s degree strongly preferred
  • Experience Required: 5-10 years
  • Travel Required: 75% or more
  • Electrical, Hydraulics, Diesel Engines, Emissions, Troubleshooting & Diagnostics Technical background
  • Interpersonal skills
  • Goal-oriented
  • Must have assertive negotiation skills with a demonstrated ability to persuade
Benefits
  • Competitive Compensation and Benefits Program
  • Health, Dental, and Vision
  • Generous Company 401(k) Match
  • Free Telehealth Benefits
  • Voluntary Supplemental Programs
  • Career and Skill Development Support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ElectricalHydraulicsDiesel EnginesEmissionsTroubleshootingDiagnostics
Soft Skills
Interpersonal skillsGoal-orientedAssertive negotiation skillsPersuasion
Certifications
Bachelor’s degree