Customer Relationship Manager – Customer Manager
Deutsche Windtechnik
full-time
Posted on:
Location Type: Hybrid
Location: Osnabrück • Germany
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About the role
- Proactive, independent management of a portfolio of plants/assets and customers to ensure high customer satisfaction
- Handling customer inquiries in collaboration with relevant specialist departments
- Responsible for the administrative implementation of new contracts in coordination with sales
- Developing standards and documenting processes in Contract Management
- Preparation of status reports and monitoring of availability
- Identification and calculation of metrics for report generation and analysis
Requirements
- Degree in a technical or business-related field, or equivalent vocational training
- Ideally, initial professional experience in renewable energy / wind energy
- Independent and self-reliant working style
- Solution-oriented and team-focused
- Negotiation skills and strong communication abilities
- Good MS Office skills
- Willingness to travel occasionally for business and possession of a Class B driving license (formerly Class 3)
Benefits
- 30 days annual leave
- Flex-office concept (flexible/hybrid workplace)
- Annual €300 health budget
- 20% employer contribution to the company pension scheme
- Corporate fitness program with discounted offers at 1,000 gyms
- Dogs allowed in the office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract managementreport generationmetrics calculationprocess documentation
Soft Skills
proactive managementindependent workingsolution-orientedteam-focusednegotiation skillsstrong communication
Certifications
Class B driving license