DEUNA

Backend Engineer

• Design and evolve scalable, secure, and resilient backend systems.
• Architect high-availability APIs and distributed services.
• Define best practices for reliability, observability, and performance.
• Write high-quality, production-grade backend code.
• Lead refactoring efforts and performance improvements.
• Identify system bottlenecks and implement scalable solutions.
• Design data models, caching strategies, and asynchronous workflows.
• Provide technical direction across teams.
• Lead complex design discussions and evaluate trade-offs.
• Improve backend development standards and documentation practices.
• Design systems capable of handling high-traffic and transaction-heavy workloads.
• Define strategies for load balancing, scaling, monitoring, and failure handling.
• Improve system instrumentation and observability.

Backend Staff Engineer

Full-stack Engineer

• Define and evolve fullstack architecture across frontend and backend systems.
• Lead complex system design initiatives, ensuring scalability, performance, and maintainability.
• Establish and enforce engineering standards and best practices.
• Drive technical alignment across teams.
• Contribute directly to critical parts of the codebase.
• Write scalable, production-ready, well-tested code.
• Lead major refactors and performance optimizations.
• Review code and provide deep technical guidance.
• Partner with Product and Engineering leaders to evaluate trade-offs between scalability, security, cost, and speed.
• Design APIs, database schemas, caching strategies, and distributed systems.
• Guide teams in handling edge cases, failure scenarios, and observability.
• Identify architectural bottlenecks and propose scalable improvements.
• Evaluate new technologies and frameworks.
• Improve system monitoring, instrumentation, and reliability practices.

Fullstack Staff Engineer

Engineering Manager

• Define engineering standards, architectural principles, and best practices.
• Guide system design decisions across frontend and backend platforms.
• Ensure alignment and consistency across teams.
• Mentor Engineering Managers and senior technical leaders.
• Build strong feedback, performance, and growth frameworks.
• Partner with Product and company leadership to align technical and business priorities.
• Lead delivery across complex, multi-stream initiatives.
• Help scale engineering processes and technical foundations.

Senior Engineering Manager, Fullstack

• Define and evolve frontend architecture using modern best practices.
• Ensure performance, accessibility, scalability, and maintainability.
• Lead technical reviews and architectural discussions.
• Mentor engineers and support their professional growth.
• Foster a culture of quality, ownership, and collaboration.
• Partner with Product and Design to deliver high-impact user experiences.
• Translate complex requirements into scalable frontend solutions.
• Drive execution with high autonomy in a fast-moving environment.
• Continuously improve frontend tooling and developer experience.

Frontend Engineering Manager

• Define and evolve the frontend technical vision and long-term architecture.
• Ensure consistency, performance, accessibility, and scalability across products.
• Drive adoption of frontend best practices and standards.
• Mentor Engineering Managers and senior frontend leaders.
• Build strong career paths, hiring strategies, and team structures.
• Foster a culture of excellence and continuous improvement.
• Partner with Product, Design, and Engineering leadership to align strategy.
• Represent frontend engineering in leadership discussions.
• Scale teams and systems without sacrificing speed or quality.
• Improve processes, tooling, and developer experience.

Senior Frontend Engineering Manager

• Lead the design and evolution of fullstack systems across frontend and backend.
• Drive architectural decisions ensuring scalability, performance, and maintainability.
• Promote high standards in code quality, testing, security, and observability.
• Participate in technical discussions, reviews, and key design decisions.
• Mentor and support engineers through continuous feedback and coaching.
• Foster a culture of ownership, collaboration, and continuous improvement.
• Support career development and technical growth.
• Partner with Product and Design to translate business requirements into technical solutions.
• Lead planning and execution using Agile methodologies.
• Balance speed and quality in a startup context.
• Continuously improve engineering practices, tooling, and workflows.
• Stay current with emerging technologies and evaluate their impact.

Fullstack Engineering Manager

Account Executive

• Develop and implement sales strategies to achieve revenue growth, market expansion, and customer acquisition goals.
• Continuously evaluate and improve sales processes, methodologies, and workflows to enhance efficiency and effectiveness.
• Analyze market trends, customer behavior, and sales data to forecast performance and build strategic sales plans.
• Monitor and manage the sales pipeline to ensure a healthy flow of qualified opportunities and high conversion rates.
• Conduct market research and competitive analysis to identify opportunities, risks, and industry trends.
• Collaborate with Marketing, Product, and Account Management to ensure full commercial alignment.
• Develop and manage the sales budget, ensuring efficient use of resources and positive ROI.
• Provide regular performance updates, forecasts, and strategic insights to senior leadership.
• Build and maintain strong relationships with internal teams, clients, partners, and vendors.
• Ensure full compliance with regulations, industry standards, and ethical sales practices.

Enterprise Sales Executive

Account Manager

• Own a portfolio of strategic customers across their full lifecycle (onboarding → growth → retention).
• Build trusted, long-term relationships with senior stakeholders.
• Lead executive-level conversations and Quarterly Business Reviews (QBRs) with clear insights and recommendations.
• Act as the main point of contact, ensuring alignment, clarity, and accountability.
• Drive revenue growth from existing accounts through upsell, cross-sell, and expansion opportunities.
• Proactively identify commercial opportunities based on customer behavior, performance data, and market context.
• Take initiative to propose new solutions, use cases, and rollout strategies.
• Partner closely with Sales to ensure continuity and maximize lifetime value.
• Navigate ambiguity confidently and make informed decisions even with incomplete information.
• Read between the lines—identify risks, opportunities, and unstated customer needs.
• Coordinate internal teams to unblock issues and deliver results.
• Work cross-functionally with Implementation Managers, Technical Account Managers, Product, and Operations.
• Share best practices, insights, and learnings across the Account Management team.

Senior Account Manager

Pre-sales Engineer

• Own the technical sales cycle from discovery through deal closure, acting as the main technical advisor to enterprise prospects.
• Partner with Sales to position agentic intelligence, multi-agent systems, and bespoke strategists as solutions to real operational and financial problems.
• Manage all technical stages of the sales pipeline to ensure a seamless transition into onboarding and delivery.
• Lead and deliver high-impact technical demos tailored to C-suite, finance, product, and e-commerce executives.
• Translate complex concepts (AI agents, data orchestration, integrations, payments intelligence) into clear, execution-ready business value.
• Quantify ROI and business impact, identifying hidden costs in manual processes, data silos, and inefficient payment flows.
• Build value-based business cases that connect cost, performance, and revenue outcomes.
• Conduct deep technical and operational discovery to uncover:
• - Data fragmentation and lack of business context in existing AI or BI tools
• - Payment inefficiencies (acceptance rates, chargebacks, reconciliation, routing)
• - Operational bottlenecks in finance, tech, and operations teams
• Create customized presentations and proofs of concept aligned to each merchant’s KPIs, goals, and operating model.
• Map how our platform integrates into the merchant’s current PSP, acquirer, and data stack.
• Act as a critical feedback loop to Product and Engineering, using insights from the field to shape the evolution of our multi-agent platform and AI strategists.