Destination Knot

Remote Customer Service Agent | Travel Booker

Destination Knot

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $30,000 - $55,000 per year

Job Level

Mid-LevelSenior

About the role

  • Support clients in booking hotels, resorts, cruises, flights, and vacation packages
  • Provide personalized travel recommendations based on client preferences and budget
  • Respond promptly and professionally to inquiries via phone, email, or messaging platforms
  • Manage and maintain accurate records of bookings, preferences, and client communications
  • Coordinate travel logistics and resolve any pre- or post-travel concerns
  • Stay updated on travel industry trends, destination options, and supplier offerings
  • Deliver a high level of service to build long-term client relationships and referrals
  • Prior experience in customer service, hospitality, or travel is preferred but not required
  • Strong communication skills and a customer-first mindset
  • Organized, self-motivated, and able to work independently in a remote environment
  • Comfortable using online booking platforms, email, and other digital tools
  • Passion for travel and eagerness to learn
  • Must be 18 years or older with a computer and reliable internet connection

Requirements

  • Prior experience in customer service, hospitality, or travel is preferred but not required
  • Strong communication skills and a customer-first mindset
  • Organized, self-motivated, and able to work independently in a remote environment
  • Comfortable using online booking platforms, email, and other digital tools
  • Passion for travel and eagerness to learn
  • Must be 18 years or older with a computer and reliable internet connection