Senior Customer Support Specialist – Quality
ResMed
Cloud
Remote Customer Service Agent | Travel Booker
Destination Knot
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteSalary
💰 $30,000 - $55,000 per year
Job Level
Mid-LevelSenior
About the role
- Support clients in booking hotels, resorts, cruises, flights, and vacation packages
- Provide personalized travel recommendations based on client preferences and budget
- Respond promptly and professionally to inquiries via phone, email, or messaging platforms
- Manage and maintain accurate records of bookings, preferences, and client communications
- Coordinate travel logistics and resolve any pre- or post-travel concerns
- Stay updated on travel industry trends, destination options, and supplier offerings
- Deliver a high level of service to build long-term client relationships and referrals
- Prior experience in customer service, hospitality, or travel is preferred but not required
- Strong communication skills and a customer-first mindset
- Organized, self-motivated, and able to work independently in a remote environment
- Comfortable using online booking platforms, email, and other digital tools
- Passion for travel and eagerness to learn
- Must be 18 years or older with a computer and reliable internet connection
Requirements
- Prior experience in customer service, hospitality, or travel is preferred but not required
- Strong communication skills and a customer-first mindset
- Organized, self-motivated, and able to work independently in a remote environment
- Comfortable using online booking platforms, email, and other digital tools
- Passion for travel and eagerness to learn
- Must be 18 years or older with a computer and reliable internet connection
