Destination Knot

Vacation Planner, Customer Service

Destination Knot

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $45,000 - $65,000 per year

Job Level

Mid-LevelSenior

About the role

  • Provide exceptional customer service to clients via phone, email, and online communication
  • Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
  • Prepare and present travel quotes and options based on client preferences
  • Handle booking arrangements and ensure accurate documentation
  • Maintain ongoing communication with clients before, during, and after their trips
  • Collaborate with travel partners and suppliers to secure the best options for clients
  • Coordinate all aspects of clients' vacation experiences

Requirements

  • Strong customer service skills and a professional, friendly demeanor
  • Excellent written and verbal communication abilities
  • Ability to multitask and manage time effectively in a remote setting
  • Basic computer skills and reliable internet connection
  • Previous customer service or travel industry experience is a plus but not required
  • Must be U.S.-based