Senior Product Designer
RUNA
Lead UX Designer
Deskpro
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
About the role
- You’ll define how Deskpro’s products look, feel and work.
- You’ll bring structure to complexity – mapping our information architecture, scaling a design system, and turning deep user insight into clear, accessible experiences.
- By collaborating across Product, Engineering and Marketing, you’ll design elegant solutions that meet real needs and business goals.
- You’ll explore how emerging tools, especially AI, can speed up how we learn and design.
- You’ll also design adaptable product experiences that support customers as they move through different stages of AI adoption.
- You’ll also grow others along the way – mentoring, sharing ideas and building a culture where great design thrives.
Requirements
- A strong track record designing complex, user-centred digital products – 7+ years in UX, product, or interaction design.
- A portfolio that shows clear thinking, attention to detail and an ability to simplify complexity through design and information architecture (IA).
- Experience creating and scaling design systems that bring consistency and speed to growing product teams.
- Strength in user research, testing and structural problem-solving, turning insight into better product decisions.
- Confidence working end-to-end with Product and Engineering to ship thoughtful, well-built experiences.
- Proficiency in Figma and other modern design tools, with an eye for systems, patterns and quality.
- Understanding of accessibility and inclusive design principles, with experience meeting WCAG and Section 508 standards.
- Curiosity about how emerging technologies, including AI, can enhance design and accelerate learning.
- A collaborative, pragmatic mindset – balancing creativity with delivery, and lifting the craft and confidence of those around you.
Benefits
- Competitive salary + company share options.
- A mixture of autonomy over your own work and real responsibilities to the team and business.
- Your choice of equipment (a lot of our team like MacBooks with two 4k monitors)
- We facilitate self-improvement: books, conferences, just ask!
- BUPA private healthcare & cash scheme
- Perkbox – giving you access to savings on shopping, gym memberships, eating out etc.
- Hybrid flexible working, with visits to the London office for collaboration.
- And the usual pension scheme, bike storage, season ticket loans, death in service etc.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UX designproduct designinteraction designinformation architecturedesign systemsuser researchuser testingaccessibilityinclusive designAI design
Soft skills
collaborationmentoringproblem-solvingcreativitypragmatismattention to detailclear thinkingcuriositycommunicationleadership
