deskbird

Product Manager

• Temporarily own Mobile as your squad - Our native iOS and Android apps serve as the primary touchpoint for tens of thousands of end-users daily.
• Manage and develop the PM team - You will be the direct manager of 4 Product Managers (including a new Senior PM hire for our core squad). You own their 1:1s, career development, performance, and hiring.
• Become the go-to sparring partner - Product sparring is central to how we work.
• Drive PM excellence - Audit and improve our product management processes.
• Champion AI-native product development - You will be the driving force behind adopting AI tools and methods across the PM team.
• Own hiring for PM - Starting with a Senior PM for our core squad and eventually a dedicated Mobile PM, you will build and execute the hiring roadmap for the product management function.

Director of Product

• Own the Booking & Team Scheduling domain - Take full ownership of this product area with your squad. You own the team’s backlog, drive feature development, and are accountable for customer, technical, and business impact.
• Go deep on a rich domain - From booking rules and scheduling policies to floor plan experience and calendar integrations, there’s plenty to learn.
• We’ll invest in your ramp-up, but we need someone who thrives in complexity rather than avoiding it.
• Prioritize ruthlessly - Balance customer requests, enterprise deal requirements, platform scalability, and technical debt.
• Use data and customer insight, not loudest-voice-wins, to decide what to build next.
• Align priorities with our strategy and architecture.
• Partner with Design & Engineering - Deliver outstanding user experiences in an agile environment.
• Maintain a feasible, well-refined backlog.
• Facilitate key ceremonies (Sprint Planning, Refinements, Retros).
• Work with your engineers on eye-level to find solutions that fit our architecture.
• Drive cross-squad alignment - You’ll work closely with teams across Mobile, Workplace Intelligence, and the application platform to ensure a coherent product experience.
• Leverage AI in your craft - We expect you to use AI tools actively in your PM workflow, for discovery, data analysis, prototyping, spec writing, or customer research.
• Collaborate with stakeholders - Formulate and test hypotheses with internal and external stakeholders, ensuring the delivery of high-impact solutions. Engage directly with enterprise customers to understand their workspace challenges.

Senior Product Manager

Performance Marketing

• Own Global Pipeline Generation Strategy: Translate company ARR targets into pipeline generation plans by region and segment. Ensure balanced pipeline mix (inbound, outbound support, ABM, events, partnerships). Drive a shift from paid dependency toward diversified, efficient pipeline sources. Define and lead the global demand generation strategy across all regions (DACH, UKI/NEU, FR/SEU, US).
• Lead Regional Demand Generation Execution: Manage and coach regional Demand Gen Managers embedded in PODs. Ensure each region has: Clear campaign strategy, strong local market understanding (ICP, messaging, channels) & ownership of pipeline targets. Balance local autonomy with global consistency. Ensure regional teams are not operating as disconnected silos.
• Own Digital & Performance Channels (Global): Oversee all central digital channels. Define channel strategy and budget allocation. Ensure strong experimentation culture and performance tracking.
• Drive Full-Funnel Demand (Not Just Lead Gen): Build and scale lifecycle marketing, ABM programs, event and field marketing strategy with clear ROI.
• Partner Closely with Sales & GTM Ops: Align with Sales leadership on pipeline quality and regional priorities.
• Build & Scale the Demand Gen Team: Hire, coach, and develop regional demand gen managers. Establish clear KPIs, operating cadence, and best practices.

Director of Demand Generation

Security Engineer

• Support the handling of customer security questions, due diligence requests, and trust-related inquiries.
• Help maintain and improve security documentation, policies, and internal knowledge bases.
• Support deskbird’s ongoing compliance initiatives (e.g., ISO 27001, SOC 2, GDPR).
• Contribute to improving and scaling security and trust processes in a SaaS environment.

IT Security Working Student

Customer Success Manager

• Inherit a talented, high-energy team and a loyal customer base.
• Professionalize and scale the operation from €10m to €50m ARR.
• Audit, document, and rebuild customer journeys across onboarding, renewal, and expansion.
• Design a Digital CS (tech-touch) motion for high-volume segments and a white-glove motion for key accounts.
• Own the “source of truth,” partnering with Operations and Finance to ensure CRM and CS tools are accurate.
• Mentor a young, driven team into world-class Customer Success Managers.

Director of Customer Success

Digital Marketing

• Own end-to-end performance of: Paid search, paid social & retargeting programs.
• Manage budgets, bidding strategies, and campaign structure.
• Optimize for: Pipeline quality, CAC efficiency & cost per SQL / opportunity.
• Design and implement lifecycle programs: Lead nurture, MQL → SQL acceleration, recycling & reactivation flows & segment-based nurture.
• Ensure no lead is “lost” or left untouched.
• Build structured email journeys and retargeting logic.
• Own execution layer within CRM/marketing automation (e.g. HubSpot): Campaign setup, workflow automation, lead routing logic, segmentation and list management.
• Own performance across: Click → lead → MQL → pipeline contribution.
• Run ongoing experiments across: Campaigns, creative and messaging, landing pages & nurture sequences.
• Partner closely with GTM Ops on Data & Attribution.

Digital Marketing Lead

Product Marketing

• Define ICP, Personas & Market Segmentation.
• Own Messaging & Positioning.
• Own Sales Messaging & Enablement Content.
• Own SMB PLG Conversion (Website-Led Motion).
• Own Customer Marketing & Expansion Strategy.
• Partner with Demand Gen & Brand.
• Drive Product Launches & GTM Strategy.
• Own Market, Customer & Competitive Insights.

Director of Product Marketing

Director

• Define and own global brand strategy including brand positioning, narrative, tone of voice, visual identity.
• Develop brand initiatives that support pipeline generation, market awareness & category positioning.
• Own strategy and execution for SEO / AEO, organic social, content distribution & PR.
• Own all creative output including design, video, campaign assets & website visual identity.
• Define and track brand awareness, organic pipeline contribution, content performance & engagement quality.

Director of Brand

Business Development Rep

• Own and execute outbound prospecting across international markets (multi-channel: calls, email, LinkedIn).
• Generate high-quality pipeline through strategic account targeting and personalization.
• Consistently exceed activity and pipeline generation targets (calls, emails, meetings booked).
• Craft compelling messaging tailored to different industries, personas, and regions.
• Collaborate closely with AEs to align on account strategy and ensure strong conversion to opportunities.
• Continuously test, iterate, and optimize outbound approaches to maximize performance.
• Maintain excellent CRM hygiene and contribute to a scalable, predictable pipeline engine.

Business Development Representative – Outbound

• Own Revenue Truth (Data, Definitions & Reporting)
• Define and maintain: Funnel stages (Lead → MQL → SQL → Opportunity → Closed Won), stage entry/exit criteria, attribution logic, ARR and pipeline reporting standards.
• Establish a single source of truth across all GTM teams.
• Own pipeline reporting, forecasting infrastructure & performance dashboards.
• Ensure that when leadership asks: “Are we hitting plan?” There is one clear, trusted answer.
• Design the Revenue Engine (Structure & Planning)
• Own the design and evolution of: Territory models (regional structure), segment logic (SMB vs Mid-Market), lead routing and ownership rules & pipeline coverage requirements.
• Lead: Quota modeling (in partnership with Sales leadership), capacity planning (headcount vs revenue targets), annual and quarterly GTM planning.
• Support Finance and leadership with: Scenario modeling & growth planning assumptions.
• Optimize Revenue Velocity (Process & Funnel Performance)
• Identify and remove bottlenecks across the funnel: Marketing → BDR → Sales handoffs, qualification processes & deal progression.
• Define and enforce: SLAs between teams, qualification frameworks (e.g. MEDDPIC or similar) & pipeline hygiene standards.
• Own: Deal review processes, funnel conversion optimization & experiment tracking.
• Own GTM Systems & Infrastructure
• Own architecture and governance of: CRM (e.g. HubSpot), marketing automation, sales tools & integrations.
• Ensure: Clean data flows across systems, scalable, efficient workflows, high data quality & hygiene.
• Define: Tool stack strategy, system usage standards, documentation and training
• Drive Revenue Intelligence & Decision Support
• Deliver insights that guide leadership decisions: Channel performance & ROI, CAC and payback analysis, cohort analysis, win/loss analysis, segment profitability.
• Identify: Growth opportunities, efficiency gaps, forecast risks.
• Move the organization from: reactive reporting → proactive decision-making
• Enable GTM Teams
• Build and scale enablement across Marketing, BDR, and Sales: Process documentation, tool training, onboarding frameworks.
• Ensure teams: Understand how the system works, follow defined processes & can operate efficiently within it.

Director of GTM Operations

Account Executive

• Own and scale a high-potential sales pipeline, fueled by both targeted outbound efforts and a strong stream of existing inbound leads.
• Run the full sales cycle end to end, from prospecting and discovery to negotiation and close, across SMB accounts.
• Capitalize on existing traction, accelerating deals in a market where interest and demand are already proven.
• Develop a deep understanding of customer pain points and position deskbird as the go-to solution for modern, hybrid workplaces.
• Build trusted relationships with senior decision-makers and influence buying decisions at scale.
• Consistently exceed revenue targets by executing smart, data-driven outbound and account strategies.
• Play a foundational role in building deskbird’s DACH presence.

Account Executive – DACH Market

Content Marketing Manager

• Create high-quality, authoritative thought leadership content (white papers, reports, executive Q&As) that positions deskbird and our leadership team as industry experts.
• Identify emerging trends and topics to keep content timely, relevant, and differentiated.
• Manage end-to-end content production, from ideation and writing to editing, SEO/AEO optimisation, publishing, and distribution.
• Own all website copy, ensuring brand consistency, clarity, and strong value communication across every page.
• Partner with Product, Sales, and Design to translate complex concepts into engaging, easy-to-understand marketing materials.
• Act as a brand voice guardian, maintaining consistent tone, style, and messaging across all channels.
• Track and report on content performance (traffic, engagement, lead generation), using insights and audience feedback to optimise content and improve ROI.
• Support event execution with the Field Marketing Manager, including webinars, trade shows, and event communications (pre-event promotion, on-site messaging, and post-event follow-up).

Content Marketing Manager, UK & US Markets

Financial Planning and Analysis

• Support financial planning, analysis, and investor reporting with a strong data-driven mindset.
• Contribute to strategic projects that have a direct impact on business operations and company performance.
• Leverage AI tools, including Claude and Cowork, to streamline workflows, automate reporting, and surface insights more efficiently.
• Take ownership of improvement initiatives from ideation through to implementation.

Working Student – Finance & Strategy

Engineering Manager

• Lead and mentor a team of around five engineers.
• Facilitate team rituals and drive continuous improvement.
• Partner closely with a dedicated Product Manager and Designer.
• Contribute full-stack solutions across Angular frontend, Node.js backend, and GCP infrastructure.
• Work cross-functionally with Product, UX, and other engineering squads.