Operational Risk Agent
Desjardins
full-time
Posted on:
Location Type: Remote
Location: Canada
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Job Level
About the role
- Carry out the unit’s operational and administrative processes
- Verify and handle fraud dispute requests
- Respond to and follow up on requests for information
- Analyze, produce and revise reports and statistics
- Carry out administrative, operational and quality control measures, following up as needed
- Perform administrative tasks, including data entry, extraction, processing, compilation and coding
- Provide information about the policies, programs and processes in your field
Requirements
- General college diploma in a related field
- A minimum of one year of relevant experience
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrydata extractiondata processingdata compilationreport analysisstatistical analysisquality control
Soft Skills
communicationorganizational skillsadministrative skillsproblem-solving
Certifications
general college diploma