Desjardins

Casualty Claims Designer

Desjardins

full-time

Posted on:

Location Type: Hybrid

Location: MississaugaCanada

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About the role

  • Analyze learning needs and design instructional solutions
  • Support employees through effective training experiences
  • Conduct needs analyses and develop targeted training materials
  • Coordinate logistics to ensure learning initiatives support business objectives
  • Collaborate with Claims teams and legal counsel
  • Offer guidance and coaching to facilitators and subject matter experts
  • Enhance learning materials with multimedia teams
  • Conduct ongoing maintenance on training materials

Requirements

  • Bachelor's degree in a related field
  • A minimum of five years of relevant experience
  • Experience in instructional design, learning development or a similar role
  • Experience conducting training needs analyses
  • Experience designing and developing learning materials
  • Experience working with subject matter experts and cross-functional partners
  • Experience managing training projects, timelines and stakeholder expectations
  • Experience facilitating pilots or feedback sessions
  • Expert proficiency of English
  • Intermediate knowledge of adult learning principles, learning science and instructional best practices
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
instructional designlearning developmenttraining needs analysisdesigning learning materialsproject managementfacilitating feedback sessionsadult learning principleslearning scienceinstructional best practices
Soft Skills
collaborationcoachingguidancecommunicationstakeholder management
Certifications
Bachelor's degree