Training Facilitator
Desjardins
full-time
Posted on:
Location Type: Hybrid
Location: Aurora • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Spark
About the role
- Lead engaging virtual training sessions across multiple product lines, including Life, Commercial Lines Property & Casualty.
- Adapt content to meet diverse learning styles and participant needs.
- Facilitate discussions and activities that spark collaboration and deepen understanding.
- Measure impact through feedback, assessments, and performance metrics.
- Partner with internal stakeholders to identify training needs and design tailored solutions.
- Stay ahead of the curve by keeping up with industry trends and best practices.
- Manage multiple priorities while maintaining a high standard of delivery.
- Build strong connections and establish credibility with learners.
Requirements
- Bachelor's degree in education, Training, Human Resources, or in a related field
- A minimum of three years of relevant experience in a Training facilitator or similar role
- Experience in instructional design and adult learning principles
- Chartered Insurance Professional (CIP) designation
- Advanced proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English speaking partners, members and/or clients
- Advanced intermediate knowledge of core business systems (e.g. PROV/VENT, PCS), processes and products
- Advanced intermediate knowledge of Microsoft Office Suite and virtual training platforms (e.g., Microsoft Teams)
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
instructional designadult learning principlesperformance metricstraining needs analysis
Soft skills
collaborationadaptabilitycommunicationcredibility buildingtime management
Certifications
Bachelor's degreeChartered Insurance Professional (CIP)