Desjardins

Training Facilitator

Desjardins

full-time

Posted on:

Location Type: Hybrid

Location: Aurora • Canada

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About the role

  • Lead engaging virtual training sessions across multiple product lines, including Life, Commercial Lines Property & Casualty.
  • Adapt content to meet diverse learning styles and participant needs.
  • Facilitate discussions and activities that spark collaboration and deepen understanding.
  • Measure impact through feedback, assessments, and performance metrics.
  • Partner with internal stakeholders to identify training needs and design tailored solutions.
  • Stay ahead of the curve by keeping up with industry trends and best practices.
  • Manage multiple priorities while maintaining a high standard of delivery.
  • Build strong connections and establish credibility with learners.

Requirements

  • Bachelor's degree in education, Training, Human Resources, or in a related field
  • A minimum of three years of relevant experience in a Training facilitator or similar role
  • Experience in instructional design and adult learning principles
  • Chartered Insurance Professional (CIP) designation
  • Advanced proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English speaking partners, members and/or clients
  • Advanced intermediate knowledge of core business systems (e.g. PROV/VENT, PCS), processes and products
  • Advanced intermediate knowledge of Microsoft Office Suite and virtual training platforms (e.g., Microsoft Teams)
Benefits
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designadult learning principlesperformance metricstraining needs analysis
Soft Skills
collaborationadaptabilitycommunicationcredibility buildingtime management
Certifications
Bachelor's degreeChartered Insurance Professional (CIP)