Service Manager – Operations Manager
Design Offices
full-time
Posted on:
Location Type: Office
Location: Cologne • Germany
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About the role
- You coordinate the setup and smooth execution of all events and conferences at the Cologne location.
- You are responsible for the operational management and delivery of conferences and events.
- With an eye for detail, you ensure cleanliness of the premises and compliance with company standards.
- You look after clients on site, prepare tailored proposals, and handle orders in the area of Food & Beverage.
- You work hands-on and lead by example.
- With your overview of budgets and costs, you support the House Manager.
Requirements
- You have successfully completed vocational training in hotel management / gastronomy.
- You bring the necessary know-how in F&B and service.
- You have already gained initial experience in operational staff leadership.
- You are available for occasional evening and weekend work.
- You present yourself as a welcoming host and have a passion for service.
- You can communicate confidently with customers and colleagues in German and English.
Benefits
- 30 days of vacation per year for your rest and leisure
- Company pension plan to secure your future
- Free Deutschlandticket for unlimited mobility
- Corporate fitness with Hansefit & Urban Sports Club
- DO.Academy: e‑learning and trainings at our locations
- Free beverages for your well‑being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
hotel managementgastronomyF&B serviceoperational managementevent coordinationbudget managementproposal preparation
Soft skills
attention to detailleadershipcustomer servicecommunicationhospitalityteamwork
Certifications
vocational training in hotel management