Deputy

Account Manager – 6 month contract

Deputy

contract

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $95,600 - $105,300 per year

About the role

  • Engage with multiple customers in SMB to build a stronger partnership between their business and Deputy
  • Own the relationship with key decision makers to drive primarily expansion and upsell conversations
  • Use data and work closely with Customer Success Managers to identify trends with accounts and strategic growth opportunities
  • Drive higher levels of adoption for customers who are underutilising the Deputy solution
  • Maintain a thorough understanding of a customer’s business needs
  • Generate and manage a sales funnel of expansion opportunities and work closely with legal, sales and marketing on commercial aspects of partnerships where needed
  • Be proactive about flagging customer risk, issues and threats
  • Maintain knowledge of trends in workforce management, and time & attendance industry
  • Continuously analyse and deliver feedback to leadership teams and participate in process improvements as well as optimisation of existing procedures

Requirements

  • 2+ years of B2B SaaS Account Management experience (managing a book of revenue and upselling)
  • Strong negotiation skills and ability to work with multiple stakeholders
  • Results oriented and demonstrate integrity with a proven and consistent record of top performance
  • Ability to understand and assess client objectives and create solutions
  • Excellent written and verbal communication skills, in particular a strong telephone presence and web presentation skills
  • Strong technical aptitude, previous use of Salesforce or similar CRM system
  • Willingness and ability to meet with key accounts face to face where it adds value
  • Bonus Points:
  • Experience in workforce management space
  • Experience or expertise in Payroll
Benefits
  • Enjoy a flexible remote-first work policy (with a work-from-home stipend to set you up for success at home!)
  • Own a piece of Deputy through our Employee Share Ownership Plan (ESOP)
  • Take paid parental leave to support you and your family
  • We’ll match your 401k contributions to help you save for the future
  • Access mental health support with Spring Health
  • Get comprehensive health benefits
  • Use our commuter reimbursement program
  • Take additional leave days — including 20 PTO days, study assistance, celebration days and volunteering
  • Join our global working groups; focused on collaboration, belonging and connection
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B SaaS Account Managementupsellingnegotiationclient objectives assessmentsolution creationtechnical aptitudeworkforce managementPayroll
Soft Skills
results orientedintegritycommunicationtelephone presenceweb presentationproactiverelationship management