Engineer

• Serve as a critical point of escalation for complex or persistent technical issues.
• Provide expert guidance and hands-on support to the team.
• Continuously stay current with industry trends and emerging technologies.
• Provide onsite and remote support for desktops, laptops, mobile devices, printers, and network connectivity issues.
• Diagnose and resolve software, hardware, and peripheral malfunctions efficiently.
• Manage and update service tickets in accordance with SLA requirements.
• Perform lifecycle management for end-user devices.
• Coordinate with other IT departments, project managers, and stakeholders.
• Enforce all safety protocols and ensure proper training and certification to operate lifts and other specialized equipment.

IT Field Technician

Traffic Safety Program Engineer

IT Field Technician, Engineer

Summer Engineering Intern