Workforce Management Analyst
Signet Jewelers
CognosSQLTableau
Lead CMS Business Analyst, Contentful
dentsu Austria
full-time
Posted on:
Location Type: Remote
Location: Remote • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $78,000 - $126,500 per year
Job Level
Senior
About the role
- Lead large-scale Contentful CMS implementations for enterprise clients
- Act as bridge between client stakeholders and delivery teams
- Lead requirement elicitation sessions with client stakeholders
- Build trust and partnerships with client product owners and business teams
- Navigate client/vendor relationship dynamics
- Facilitate user acceptance testing and gather ongoing feedback
- Create order out of ambiguity in early project phases
- Define and document business, functional, and non-functional requirements
- Create content models, process flows, and data architecture documentation
- Collaborate with architects and developers to break down requirements into implementable stories
- Manage backlog and sprint planning in Jira
- Contribute to roadmap development and ongoing roadmap management
- Lead Agile ceremonies and facilitate alignment across large teams
- Partner with strategy, design, and engineering leads
- Translate business needs into technical specifications
- Identify risks and propose solutions
- Create training materials and conduct client training
Requirements
- 5+ years in a digital agency or consultancy (client-facing project work)
- Hands-on experience with Contentful or similar headless CMS/CaaS platforms
- Enterprise web/digital implementation experience (not internal systems or applications)
- Requirements elicitation and documentation skills (user stories, acceptance criteria, process flows)
- Agile delivery experience (Scrum, sprint planning, backlog management)
- Experience translating between business and technical audiences
- Prior experience as a Business Analyst, Product Owner, or Product Manager on web/digital projects
- Content modeling and information architecture experience
- Integration experience (APIs, headless architecture, marketing/commerce platforms)
- Tools: Jira & Confluence (or equivalent)
- Familiarity with Figma or similar design collaboration tools
- Experience with Lucid, Miro, or other flowchart/process diagram tools
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
- Remote work (US-based)
- Collaborative team environment across design, strategy, and engineering
- Opportunity to be the Contentful expert and drive major implementations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Contentfulheadless CMSrequirements elicitationdocumentationAgileScrumcontent modelinginformation architectureAPI integrationdigital implementation
Soft skills
stakeholder managementtrust buildingcommunicationfacilitationproblem solvingcollaborationrisk identificationtrainingalignmentadaptability
