Media Operations Manager
dentsu Austria
full-time
Posted on:
Location Type: Office
Location: New York City • New York • United States
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Salary
💰 $51,000 - $83,375 per year
About the role
- Serve as a team resource for resolving inventory issues, billing questions, and invoice discrepancies, escalating as needed.
- Manage campaign reporting, including performance pulls, data hygiene, and recurring dashboard updates across internal systems.
- Perform data entry and QA to ensure accuracy in optimizations and pacing documentation.
- Maintain and organize inventory management systems, including updating SharePoint, Excel trackers, and internal logs with negotiated supply, deal IDs, and publisher availability.
- Monitor, assess, and analyze trends in campaign performance.
- Support Supply team workflows, assisting with deal creation, deal testing, publisher communication, and maintaining supply documentation.
- Ensure cross-team coordination, proactively communicating updates, risks, and insights to Strategy, Planning, and Account teams.
- Contribute to process improvements, helping refine documentation, workflows, and best practices for supply management and reporting.
- Communicate with external partners (publishers, platforms, vendors) to ensure alignment on reporting, reconciliation, and delivery-related items.
- Provide the team with critical updates regarding client concerns, internal workflow issues, account changes, or risks that may impact delivery or performance.
- Maintain an approachable, solution-oriented presence, supporting staff and team members when problems or technical challenges arise.
- Prepare and deliver accurate, timely, and constructive performance management documentation, supporting team development and coaching where appropriate.
Requirements
- 4+ years of media activation experience, with a strong understanding of programmatic and supply-side dynamics.
- Media experience at an agency, publisher, technology platform, or other vendor.
- Strong understanding of principal trading and its role within the operational and activation.
- Hands-on experience working on the SSP side, managing commercial deals and ensuring proper execution.
- Knowledge of programmatic advertising and how DSPs and SSPs function within the ecosystem.
- Familiarity with leading platforms such as Amazon Advertising, DV360, The Trade Desk, and PubMatic.
- Advanced proficiency in MS Word, Excel (including pivots), and PowerPoint.
Benefits
- Medical, vision, and dental insurance,
- Life insurance,
- Short-term and long-term disability insurance,
- 401k,
- Flexible paid time off,
- At least 15 paid holidays per year,
- Paid sick and safe leave,
- Paid parental leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrydata hygieneQAcampaign reportingperformance analysisprocess improvementssupply managementprogrammatic advertisingcommercial deal managementtrading operations
Soft Skills
problem-solvingcommunicationteam collaborationsolution-orientedproactiveorganizationalcoachingdocumentationworkflow refinementclient management