dentsu Austria

Director, Customer Analytics

dentsu Austria

full-time

Posted on:

Location Type: Hybrid

Location: New York City • Colorado • New York • United States

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Salary

💰 $113,000 - $182,850 per year

Job Level

Lead

About the role

  • Be a trusted partner, providing important insights through data analysis to inform strategic planning and initiative prioritization.
  • Coach and train direct and indirect reports on how to best identify the solutions driven through data, analytics, and technology available to support our strategic plans.
  • Create and support executive level presentations and analyses of analytic and data solutions to support client needs
  • Translate data/results into clear narratives for tech and non-tech audiences across multiple channels (i.e., ppt, and email).
  • Recommend relevant insights for strategic and long-term planning including trade-off analysis applying value-based measurement.
  • Collaborate with cross-agency SMEs to ensure solutions are client and customer-centric and well thought through
  • Provide expertise through articles, blogs, event and other marketing avenues to guide the latest application of analytics and data solutions
  • Identify opportunities for cross-solutioning within clients
  • Assess market trends and incorporate external insights to recommend potential product and market level opportunities.
  • Manage and nurture multiple existing, lead and growth account opportunities across Merkle and dentsu network
  • Develop depth and breadth of understanding of solutions and offerings across dentsu and Merkle

Requirements

  • 10+ years' experience in analytics, business consulting, data strategy and/or strategic planning functions.
  • 5+ years of cross-team leadership over multiple business and strategic disciplines.
  • Experiential (Event-Based) Analytics experience is required.
  • Agency experience (Advantageous if you have this).
  • Experience using data and insights for storytelling and solution application.
  • Experience translating ambiguous requests and requirements into tangible and tactical solutions.
  • Experience simplifying complex analytic and data solutions into clear language for non-technical partners.
  • Experience managing both client and agency teams to facilitate collaborative, data-informed solutions.
  • Experience identifying business challenges and applying analytics-led strategies to address them.
  • Experience working with a broad spectrum of analytic tools, technologies, and solutions to drive business action.
Benefits
  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid sick and safe leave
  • Paid parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisdata strategystrategic planningexperiential analyticsanalytics-led strategiesstorytelling with datacross-solutioningtrade-off analysisvalue-based measurementmarket trend assessment
Soft skills
coachingtrainingcollaborationcommunicationclient-centric approachproblem-solvingleadershipnarrative translationinsight recommendationrelationship management