
Resource Manager
dentsu Austria
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • New York • United States
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Salary
💰 $78,000 - $126,500 per year
About the role
- Plan and manage resource assignments and extensions, anticipating project cycles, production schedules, and client demands
- Build and maintain shoring strategies (onshore, nearshore, offshore) to optimize cost, efficiency, and quality
- Implement and manage staff augmentation plans to quickly scale teams and fill critical skill gaps
- Lead staffing meetings with department heads to assess impacts on resource needs and upcoming priorities
- Match talent to projects based on skills, experience, and team dynamics
- Maintain detailed knowledge of team capabilities and specialized expertise across disciplines
- Document team configurations that work well together and leverage these insights for future staffing
- Balance resource preferences with business needs, ensuring continuity while providing variety where possible
- Track utilization and capacity, accounting for non-billable activities such as training and development
- Partner with leadership to forecast upcoming needs and ensure appropriate talent availability
- Manage freelance and vendor relationships, determining when to augment internal teams with external resources
- Proactively review the project pipeline and adjust resource plans accordingly
- Serve as a talent advocate, ensuring individuals are placed on projects that support growth and engagement
- Collaborate with other Resource Managers across the network to share talent and best practices
Requirements
- Bachelor’s degree in Business, Human Resources, Operations, or related field (or equivalent experience)
- 4+ years of experience in project management, operations, or staffing within a fast-paced environment
- Strong understanding of staff augmentation models and global shoring strategies
- Proven ability to build relationships and act as a strategic partner to leadership and delivery teams
- Analytical skills combined with strong interpersonal abilities to navigate diverse personalities and preferences
- Excellent communication skills with the ability to translate between operational and business needs
- Experience managing teams through high-pressure situations such as launches, deadlines, and large-scale initiatives
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementstaff augmentationresource managementcapacity trackingutilization trackingshoring strategiesteam dynamicsrelationship managementanalytical skillscommunication skills
Soft Skills
interpersonal abilitiesstrategic partnershipcollaborationproblem-solvingadaptabilityleadershipnegotiationconflict resolutionteam advocacyrelationship building
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Human ResourcesBachelor’s degree in Operations