SVP, Work Design and Transformation
dentsu Austria
full-time
Posted on:
Location Type: Office
Location: New York City • California • Illinois • United States
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Salary
💰 $196,000 - $316,250 per year
Job Level
About the role
- Lead Merkle's transformation practice
- Help clients rethink how work gets done as AI tools become standard in business operations
- Build new operating models, redesign workflows across the enterprise, and manage large-scale organizational change
- Report to the Chief Strategy Officer, Merkle Americas and work directly with Growth Officers, the Client Relationship Group, and capability owners
- Design and roll out new operating models that split work effectively between people and AI tools
- Lead workflow transformation projects that rebuild entire business processes from the ground up
- Design company-wide change programs that help organizations shift to AI-augmented ways of working
- Advise C-suite executives on work transformation and help them move to agent-based operations
- Build and manage a team of work design specialists, transformation consultants, and change management experts
Requirements
- 15+ years in management consulting, organizational design, business transformation, or operational excellence
- Track record of leading major operating model transformations in complex, matrixed organizations
- Deep knowledge in at least two of these areas: organizational design, process reengineering, change management, workforce planning, or AI implementation
- Experience advising C-suite executives as a trusted partner on strategic transformation projects
- Ability to translate technology capabilities into business value through operational transformation
- Solid understanding of AI/ML capabilities and how they apply to business processes and workflows
- Strong stakeholder management skills, with ability to influence across all organizational levels without formal authority
- Experience building and growing new practices or service lines, with P&L management experience
- Advanced degree preferred (MBA, MS in Organizational Development, or related field)
- Expertise in one or more industries, with ability to apply insights across verticals
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
organizational designprocess reengineeringchange managementworkforce planningAI implementationoperating model transformationbusiness transformationoperational excellenceAI/ML capabilitiesP&L management
Soft skills
stakeholder managementinfluenceteam managementadvising C-suite executivesstrategic thinkingcommunicationleadershiporganizational change managementcollaborationproblem-solving
Certifications
MBAMS in Organizational Development