Assistant HR Director
Testronic
Head of HR Services – EMEA
Dentons
full-time
Posted on:
Location Type: Hybrid
Location: Warsaw • 🇵🇱 Poland
Visit company websiteJob Level
Lead
About the role
- Lead and implement HR operational strategy aligned with business objectives.
- Oversee the HR Services function, ensuring efficient and high-quality service delivery across all regions.
- Drive consistency and continuous improvement initiatives of HR processes, policies and systems to enhance efficiency, accuracy and user experience.
- Optimise HR processes and systems, leveraging automation and digital tools, in collaboration with the HRIS team.
- Establish and monitor KPIs, SLAs, and operational dashboards to measure service performance.
- Ensure compliance with employment law and regulatory requirements across all jurisdictions.
- Oversee GDPR compliance and ensure robust practices are in place for data management and protection.
- Manage HR operations budget and resource planning.
- Build strong relationships with stakeholders and act as a senior advisor on HR operations.
- Communicate effectively with colleagues at all levels regarding HR services and process enhancements.
- Promote cross-functional collaboration to ensure joined up, user focussed HR delivery.
- Lead, coach, and develop the HR Services team to foster a culture of service excellence and innovation.
Requirements
- 8+ years’ experience in HR operations or shared services, with at least 3 years in a senior leadership role, preferably in a matrixed or professional services environment.
- Proven track record in process improvement, workflow redesign, and automation projects.
- Strong knowledge of HR systems, operational processes and continuous improvement methodologies.
- Excellent communication and stakeholder management skills.
- Working knowledge of UK employment law and GDPR; additional jurisdictional knowledge is beneficial.
- Data-driven approach to decision-making and performance monitoring.
- Demonstrated ability to lead high-performing teams and deliver change
- A proactive, inclusive leadership style with a focus on quality, service, and outcomes.
Benefits
- Private medical healthcare provided by Medicover
- MultiSport card
- Benefit Cafeteria system
- Veterinary care for your pet provided by PetHelp
- Option to join a private insurance plan
- An additional day off for your birthday
- Tailored learning & development opportunities
- Hybrid work model with a modern office in Warsaw city center
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR operational strategyprocess improvementworkflow redesignautomation projectsHR systemsKPI monitoringSLA managementdata managementperformance monitoringbudget management
Soft skills
communicationstakeholder managementleadershipcoachingteam developmentcollaborationservice excellenceproactive leadershipinclusivityuser focus