Billing Manager
Dentons
full-time
Posted on:
Location Type: Office
Location: Los Angeles • Arizona • California • United States
Visit company websiteExplore more
About the role
- Manage the assigned team, which consists of team leads and billing analysts.
- Ensure smooth workflow, equitable assignment distribution and sufficient coverage during busier times, growth, attrition, PTO, etc.
- Proactively forge strong working relationships with assigned partners.
- Provide timely and candid communication on statuses, problems and timelines
- Swiftly and effectively resolve billing and other issues
- Ensure compliance with firm deadlines and policies
- Proactively recommend and implement process, procedural and policy enhancements
- Liaise with and support finance functions outside of billing
- Develop and conduct training sessions; maintain and enhance process documentation
- Lead departmental projects and other tasks as assigned
- Develop comprehensive expertise on assigned staff’s billing tasks and the firm’s billing system and ebilling platforms
- Provide professional development (training/mentoring)
- Provide performance evaluations on assigned staff during the annual evaluation process and provide performance updates to management on an ongoing basis
- Other duties as required to fully meet the requirements of this position
Requirements
- Bachelor’s Degree preferably in finance, accounting or business administration, strongly preferred
- 8+ years’ experience working in a legal services environment
- Strong knowledge in legal and electronic billing
- Well-developed legal billing software expertise; 3E preferred
- Advanced knowledge of Microsoft Suite
- Proven ability to manage a group with diverse personalities and skill sets
- Innate customer service orientation and commitment to excellence
- Meticulous attention to detail, quality and accuracy, meeting deadlines
Benefits
- medical
- dental
- vision
- 401k
- profit sharing
- short-term/long-term disability
- life insurance
- tuition reimbursement
- paid time off
- paid holidays
- discretionary bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
legal billingelectronic billingbilling software3EMicrosoft Suiteprocess documentationperformance evaluationstrainingproject managementworkflow management
Soft Skills
communicationrelationship buildingproblem solvingcustomer serviceattention to detailorganizational skillsleadershipmentoringteam managementcommitment to excellence
Certifications
Bachelor’s Degree in financeBachelor’s Degree in accountingBachelor’s Degree in business administration