Senior Credit Coordinator, Collections
Dentons
full-time
Posted on:
Location Type: Hybrid
Location: Arizona • California • United States
Visit company websiteExplore more
Salary
💰 $75,000 - $92,000 per year
Job Level
About the role
- Supports the Firm’s collection processes and account maintenance for assigned clients and complex matters.
- Provides professional, timely, and thoughtful client service while assisting with routine and moderately complex collection matters.
- Works closely with billing attorneys, Credit Managers, and professional staff to follow up on outstanding accounts and help facilitate resolution.
- Communicates directly with Firm clients regarding account inquiries, payment status, and billing concerns, escalating sensitive issues as appropriate.
- Assists in preparing collection-related reports, documentation, and account analyses for internal stakeholders.
- Maintains accurate and up-to-date records of client communications and collection activity in Firm systems.
- Serves as a point of coordination between internal teams to ensure consistent and effective collection efforts.
- These duties may be ongoing or ad hoc in nature. Other duties as may be assigned to fully meet the requirements of the position.
Requirements
- 5+ years’ experience in credit and collections required
- Law firm experience preferred
- Experience with ARCS preferred
- Experience with Elite Enterprise or 3E, Aderant, EHUB preferred
- Excellent verbal and written communication skills
- Strong analytical, reconciliation, and problem-solving skills with high attention to detail
- Self-starter that delivers superior customer service
- Must be detail-oriented with excellent organizational skills
- Ability to work in a fast-paced environment
- Flexibility to work overtime, as needed
Benefits
- 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
credit and collectionsanalytical skillsreconciliationproblem-solvingaccount maintenancecollection-related reportsdocumentationaccount analyses
Soft Skills
verbal communicationwritten communicationcustomer serviceattention to detailorganizational skillsself-starterflexibilityability to work in a fast-paced environment