Dentons

Credit Coordinator, Collections

Dentons

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • Arizona • California • United States

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Salary

💰 $70,000 - $88,000 per year

About the role

  • Supports the Firm’s collection processes and account maintenance for assigned clients and matters.
  • Provides professional, timely, and thoughtful client service while assisting with routine and moderately complex collection matters.
  • Works closely with billing attorneys, Credit Managers, and professional staff to follow up on outstanding accounts and help facilitate resolution.
  • Communicates directly with Firm clients regarding account inquiries, payment status, and billing concerns, escalating sensitive issues as appropriate.
  • Assists in preparing collection-related reports, documentation, and account analyses for internal stakeholders.
  • Maintains accurate and up-to-date records of client communications and collection activity in Firm systems.
  • Serves as a point of coordination between internal teams to ensure consistent and effective collection efforts.

Requirements

  • 2+ years’ experience in credit and collections
  • Law firm experience preferred
  • Experience with ARCS preferred
  • Experience with Elite Enterprise or 3E, Aderant, EHUB preferred
  • Excellent verbal and written communication skills
  • Strong analytical, reconciliation, and problem-solving skills with high attention to detail
  • Self-starter that delivers superior customer service
  • Must be detail-oriented with excellent organizational skills
  • Ability to work in a fast-paced environment
  • Flexibility to work overtime, as needed
Benefits
  • medical
  • dental
  • vision
  • 401k
  • profit sharing
  • short-term/long-term disability
  • life insurance
  • tuition reimbursement
  • paid time off
  • paid holidays
  • discretionary bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
credit and collectionsanalytical skillsreconciliationproblem-solvingaccount maintenancecollection-related reportsdocumentationaccount analyses
Soft Skills
verbal communicationwritten communicationcustomer serviceattention to detailorganizational skillsself-starterflexibilityability to work in a fast-paced environment